Summary
Overview
Work History
Education
Skills
Timeline
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Brenda Pimentel

Bayside,NY

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

12
12
years of professional experience

Work History

Sales Associate

Fedex Office
10.2020 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Worked closely with shift manager to solve problems and handle customer concerns.

LIC — Supervisor

Kanga’s Indoor Playcenter
09.2017 - 03.2019
  • Recruited, interviewed and hired well-qualified staff.
  • Scheduled staff and delegated work assignments.
  • Evaluated and improved team member performance through coaching and training.
  • Manage cash registers, and ensure accounts and events are updated.

Customer Service Representative

DISH
01.2012 - 02.2016
  • Handled customer inquiries and suggestions courteously and professionally.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

GED -

W.C. BRYANT
Astoria, NY
10.2012

Skills

  • Clear oral and written communication
  • Leadership and management
  • Adaptable worker with strong work ethics
  • Multitasking Strengths
  • Customer satisfaction
  • Event coordination
  • Data entry
  • Cash Register Operation

Timeline

Sales Associate

Fedex Office
10.2020 - Current

LIC — Supervisor

Kanga’s Indoor Playcenter
09.2017 - 03.2019

Customer Service Representative

DISH
01.2012 - 02.2016

GED -

W.C. BRYANT

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Brenda Pimentel