Brenda Quezada Herrera
Converse
Summary
Leasing Assistant with over 9 years of experience. Experienced Leasing Assistant with a background in property management and tenant relations. Skilled in negotiating lease agreements, conducting property tours, and managing rental applications. Strengths include customer service, communication, and organizational skills, which have contributed to successful tenant relationships and property occupancy rates.
Overview
9
9
years of professional experience
Work History
Leasing Assistant
Plugh LLC
Converse
01.2017 - 03.2026
- Assisted tenants with lease applications and rental inquiries.
- Served as Justice of the Peace for eviction hearings, providing legal oversight.
- Coordinated property showings and maintained scheduling for clients.
- Managed tenant communication via email and phone, ensuring timely responses to inquiries.
- Updated rental listings on websites, enhancing online visibility and attracting potential tenants.
- Collaborated with property managers to address maintenance requests.
- Provided support during lease signings and move-in orientations.
- Monitored tenant accounts for late or missed payments.
- Collected rent payments from tenants and processed them into accounting software.
- Maintained accurate records of tenant contracts, leases, and payments.
- Provided customer service by responding to inquiries from current and potential tenants in a timely manner.
- Processed applications for prospective tenants and conducted background checks.
- Organized open house events to promote available rental units.
- Resolved tenant complaints promptly, improving tenant satisfaction and retention.
- Negotiated lease renewals with existing tenants.
- Assisted with the preparation and execution of lease documents for new tenants.
- Inspected vacant units prior to move-in to ensure they are ready for occupancy.
Education
Associate of Science - Medical Assistant
Concorde Career College
San Antonio, TX02-2013
High School Diploma -
Judson High Scool
Converse, TX05-2009
High School Diploma -
Cosmetology Judson High School
Converse, TX04-2009
Some College (No Degree) -
St. Philip's College
San Antonio, TXSkills
- Lease administration
- Microsoft Office
- Lease negotiation
- Property management
- Tenant relations
- Rental marketing
- Application processing
- Document preparation
- Lease renewals
- Property inspections
- Record keeping
- Background checking
- Rent collection
- Fair housing regulations
- Customer relationship management
- Problem solving
- Property tours and inspections
Timeline
Leasing Assistant
Plugh LLC
01.2017 - 03.2026
Associate of Science - Medical Assistant
Concorde Career College
High School Diploma -
Judson High Scool
High School Diploma -
Cosmetology Judson High School
Some College (No Degree) -
St. Philip's College