Brenda Racz
Summary
Hospitality professional with over 8 years of experience specializing in high-volume environments, using leadership skills to create unique customer experiences. Well-versed in specialty cocktails and high-end service expectations.
Overview
4
4
years of professional experience
Work History
Lead Barista
Dripp Coffee
Fullerton, CA
09.2025 - Current
- Crafted high-quality espresso beverages following established recipes and standards.
- Assisted in training new baristas on beverage preparation techniques and customer interaction.
- Maintained cleanliness and organization of workstations and dining areas throughout shifts.
Bartender & Key Holder
El Camino Crudo Club
El Paso, TX
08.2023 - 08.2025
- Managed daily operations, ensuring seamless opening and closing routines.
- Facilitated effective team collaboration through weekly strategy meetings.
- Coordinated with kitchen staff and management to streamline service flow, enhancing customer satisfaction and operational efficiency.
- Cultivate loyal customer base through personalized service and expert recommendations.
- Utilize comprehensive wine and spirits knowledge to drive increased sales.
- Crafted unique cocktail menus, driving increased sales and attracting new clientele by keeping up seasonal and diverse options.
- Supported a successful launch, contributing to a strong first-year performance.
Bartender
Casa Pantera
El Paso, TX
07.2022 - 08.2025
- Developed custom cocktail menus, increasing customer engagement.
- Conducted wine tastings, and cocktail competitions, improving product knowledge and customer loyalty.
- Trained new staff, enhancing team performance and service quality.
- Managed inventory effectively, reducing waste and optimizing resources.
- Oversaw front-of-house operations, ensuring cleanliness and efficient register handling.
Skills
- Service excellence in hospitality
- Inventory control
- Bilingual proficiency (Spanish)
- Mixology skills
- Latte art techniques
- Training and development
- Wine expertise
Skills
- Bilingual proficiency (Spanish)
- Hospitality expertise
- Inventory control
- Training and development
- Espresso machine knowledge
- Mixology skills
- Wine expertise
References
- Edward Nathaniel, El Camino Crudo Club, 915-330-1816
- Marissa Morales, Casa Pantera, 915-330-0863
- Brando Leslie, Hydra Flow, 714-801-4600
Timeline
Lead Barista
Dripp Coffee
09.2025 - Current
Bartender & Key Holder
El Camino Crudo Club
08.2023 - 08.2025
Bartender
Casa Pantera
07.2022 - 08.2025