Brenda Reyes
East Meadow,NY
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunity to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
Work History
RADIOLOGY BUYER CLERK
NASSAU UNIVERSITY MEDICAL CENTER
06.2020 - Current
- Developed relationships with vendors to secure better prices and payment terms.
- Knowledge of Lawson to Prepare Purchase Orders and requisitions for vendors and companies .
- Work within special procedures IR Doctors to ensure that all deliveries satisfy the assigned orders and report any back ordered or missing products
- Developing an effective and accurate system for monitoring purchase orders.
- Manage inventory, including current stock and new deliveries.
- Examined, selected and purchased merchandise .
- Worked with suppliers to expedite open purchase orders and shipments in-transit.
- Resolves discrepancies and issues on invoices and bills and authorize payments .
- Prepares daily, weekly, monthly, and quarterly selling reports to analyze performance and make improvements.
- Negotiated pricing from vendors to secure optimal pricing and keep costs low.
- Kept records of vendor and supplier expenditures and organized financial documents into company databases.
- Evaluated quotations received from prospective suppliers to award purchase orders.
- Maintained complete documentation and records of all purchasing activities.
- Developed cost-effective purchasing strategies to maintain inventory levels and improve operational procedures.
- Maintained a comprehensive database of supplier information, including contact details, capabilities, pricing structures, and lead times.
- Developed and maintained comprehensive inventory management system, ensuring optimal stock levels at all times.
- Placed orders for merchandise consistent with quality, quantity and other specification requirements.
- Managed and maintained purchase orders and invoices.
- Communicated with suppliers to negotiate best pricing on apparel and accessories.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
- Ensured compliance with all regulatory requirements by conducting regular audits of office procedures.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Processed incoming and outgoing mail and packages according to established procedures.
- Assisted with onboarding of new employees.
Communications Operator
NASSAU UNIVERSITY MEDICAL CENTER
11.2023 - Current
- Enhanced emergency response times by efficiently prioritizing and dispatching incoming calls.
- Successfully managed high-stress situations with composure, effectively coordinating multi-agency responses when needed.
- Coordinated paging services effectively for staff members requiring immediate attention or assistance during their shifts.
- Enhanced patient satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
- Kept detailed logs of all incoming and outgoing telephone communications as required by hospital protocols.
- Assisted nursing staff in contacting on-call physicians or specialists when necessary for urgent consultations.
- Prioritized urgent requests appropriately while managing routine calls simultaneously, maintaining composure under pressure.
- Managed high call volumes with professionalism, ensuring timely responses to inquiries from patients and staff members.
- Maintained confidentiality of sensitive patient information, adhering strictly to HIPAA guidelines while performing operator duties.
- Collected personal information from customers to accurately document requests.
- Handled customer complaints using strong engagement, research and issue-resolution skills.
- Proficient in overhead paging to coordinate staff and respond to critical incidents efficiently
- Delivered ovehead pages for emergency codes (code blue,trauma alerts ,code pink etc )
AMBULATORY CLERK
HORIZON STAFFING (HICKSVILLE, NY 11801)/ NASSAU UNIVERSITY MEDICAL CENTER
04.2021 - 06.2022
- Help patient with present and future appointments Update patient information to data base software Check patient Insurances for authorization to see if their appts were approved or denied
- Contact different hospitals and clinic and also private doctors to get authorization
- Register patients
- Knowledge of Sunquest, Sunrise, Eagle, Qa Relay, Relay, Tele tracking
- Assist with patient portal
- Register patients for orthopedics, eye center, woman clinic, Omni primary care, and etc
- Go to different clinic and make appointments, answer phone calls , assist with registration at each clinic
- Work on the scheduled from the clinics that im assigned and verify appts and confirmed with the patients
- Rescheduled appts from which clinic Im assigned to
- Verify my registration for each day to make sure no mistakes
- Assist with patient concerns like medication refills and give them to the correct doctor so they can assist the patient
- Contact the doctor on call for the eye center
- Check voicemails and faxes each day and contact them back for any concerns
- Make copies of insurance cards and id and take any documentation to medical records
RADIOLOGY CLERK /MAMMOGRAM CLERK
NASSAU UNIVERSITY
04.2021 - 06.2022
- Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
- Processed, labeled, and organized diagnostic images to match with patient records.
- Provided exceptional customer service to both internal and external clients through prompt response to inquiries via phone calls or email correspondence related to radiology services.
- Facilitated effective communication between radiologists, referring physicians, and other healthcare professionals to ensure seamless coordination of patient care.
- Assisted in training new Radiology Clerks, ensuring they quickly became proficient in departmental procedures and protocols.
- Managed patient flow within the radiology department by coordinating appointment bookings, walk-ins, and emergency cases to ensure timely service delivery.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Prepared and processed patient referrals and transfer requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Verified insurance eligibility for patients quickly and accurately, reducing financial discrepancies between patients and providers.
- Provided excellent customer service to patients and medical staff.
Education
HIGH SCHOOL DIPLOMA -
CEDAR HILL HIGH SCHOOL
06.2012
Skills
- Knowledge of data base Management and knowledge of Microsoft word, excel, PowerPoint and bookkeeping
- Professional phone etiquette and Multi-Tasking Strength
- Inventory Monitoring
- Vendor Coordination
- Accurate and detailed
- Verbal and Written Communication and Bilingual
- Sales Experience
- Recordkeeping Skills
- Pricing Knowledge and pricing Negotiations
- Medical Terminology
- Filing out purchase Requisitions to obtain Po’s (Purchase Order)
- Scanning, copy and filing requisitions and Entering items into Lawson Financial system to generate delivery orders
- Excellent decision-making
- Scheduling
- Service management
- Assignments dispatch
- Customer service
- Problem-solving
- Attention to detail
- Reliability
- Excellent communication
- Critical thinking
- Effective communication
Timeline
Communications Operator
NASSAU UNIVERSITY MEDICAL CENTER
11.2023 - Current
RADIOLOGY CLERK /MAMMOGRAM CLERK
NASSAU UNIVERSITY
04.2021 - 06.2022
AMBULATORY CLERK
HORIZON STAFFING (HICKSVILLE, NY 11801)/ NASSAU UNIVERSITY MEDICAL CENTER
04.2021 - 06.2022
RADIOLOGY BUYER CLERK
NASSAU UNIVERSITY MEDICAL CENTER
06.2020 - Current
HIGH SCHOOL DIPLOMA -
CEDAR HILL HIGH SCHOOL