Brenda Rice

• Developed understanding of customer needs through active listening and effective communication.
• Assisted in managing client accounts to ensure satisfaction and retention.
• Learned CRM software to track leads, customer interactions, and sales progress.
• Researched market trends to identify opportunities for account growth and development.
• Executed sales strategies that aligned with company objectives and market trends.

• Managed client accounts, ensuring timely communication and issue resolution.
• Executed daily sales activities, fostering strong relationships with clients.
• Assisted in developing tailored solutions to meet customer needs.
• Collaborated with cross-functional teams to streamline processes and improve service delivery.
• Traveled to residential customers while their internet was being installed, setting up their services

• Building, developing, and coaching my sales team
• Providing on going sales training and supports for my team to exceed sales, retention, quality and services objectives
• Engaging in sales strategy development to ensure our products and services are effectively showcase

throughout the store

• Developing and implementing sales tools and initiatives
• Maintaining the performance of my store by managing retail inventory compliance
• Engaging in business operations including budgeting forecasting analyzing and providing sales reports
• Creating business reviews for the North Texas District