Brenda Richardson
Oakwood Village,Ohio
Summary
Registered Nurse Highly skilled career professional with more than 18 years practical experience in Management, hospital, home health, Geriatrics, Hospice, and primary care environments. Established in patient support including assessment, counseling, education regarding medications and treatment, lab work, documentation with care plan for diagnosis, and administration of treatment procedures. Computer skilled, managing heavy daily patient volume including telephone triage, appointment scheduling, patients concerns, and patient referrals. Proficient in all documentation/record maintenance/paperwork to ensure accuracy and patient electronic medical records. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Owner/Program Director
Solutions STNA Training
10.2010 - Current
- Managed and directed STNA training program
- Managed day-to-day business operations.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Director of Nursing
Buckeye Home Care Agency
01.2008 - Current
- Supervised operations in long-term care facility
- Collaborated with staff, management, and external groups to coordinate patient care.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Established new policies and updated existing policies to improve standard of care for patients.
Triage Nurse
Kaiser Permanente
06.2008 - 04.2012
- Performed triage and crisis intervention
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Administered performance evaluations and probationary reviews to assess nursing personnel.
Registered Nurse
Emergency Medicine Kaiser Permanente
08.2006 - 09.2008
- Provided nursing services in emergency medicine
- Provided direct patient care, stabilized patients, and determined next course of action.
Registered Nurse
Menorah Park (Stone Gardens)
06.2005 - 06.2007
- Provided nursing services in long-term care
- Provided direct patient care, stabilized patients, and determined next course of action.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
Nursing Supervisor
Kethley House
10.2000 - 06.2005
- Supervised nursing staff
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
Nurse Manager
Metro Health Medical Center
02.1998 - 10.2000
- Managed nursing department
- Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
- Reviewed department performance and adjusted coverage to compensate for changing conditions.
Assistant Manager
Metro Health Medical Center
06.1997 - 02.1998
- Assisted in managing nursing department
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
Registered Nurse
Metro Health Medical Center
05.1995 - 06.1997
- Provided nursing services
- Provided direct patient care, stabilized patients, and determined next course of action.
Registered Nurse
Hospice, Mount Carmel Hospice
01.1994 - 04.1995
- Provided nursing services in hospice care
Registered Nurse
Oncology, Mount Carmel Hospital
07.1992 - 01.1994
- Provided nursing services in oncology
- Provided direct patient care, stabilized patients, and determined next course of action.
Education
DIPLOMA in Nursing -
Mount Carmel School of Nursing
Columbus, Ohio06.1992
Skills
- Administrative Oversight
- Labor Relations
- Regulatory Compliance
- KPI Management
- Budget Administration
- Business Management
- Team Oversight
- Employee Development
- Strategic Planning
Certification
- BLS
- Train the Trainer for STNA’s in Ohio
- Approved Direct Care provider for Ohio Department of Aging
- Certified trainer for Ohio Job Means
Management Supervision
Directed recruitment and retention of supervisors and staff of 100 employees.
Trained, supervised and evaluated staff coached and mentored improvement management skills.
Resulted in multilateral staff achievement of work objectives.
Managed and developed over 200 volunteers into goal-oriented, cohesive group.
Successfully refined and implemented new projects.
Technical Experience
Skilled educators of adult learners
Venipuncture/Port Accessing
Chemotherapy Teaching and Education
Chemotherapy & Blood Plasma Administration
Injection Therapy / Infusion
On-call Triage Crisis Intervention
Palliative Care
Program Coordination
Successfully established telephone process to sign up Medicaid applicants for insurance.
Balanced $1.5 million budget, resulting in impressive profit margin.
Managed multiple contracts including grant funded programs.
Wrote and negotiated existing and new grants.
Formulated, wrote, and implemented new employee orientation manuals.
Project management including all phases of program development
Enhance Quality Assurance programs which enhance patient outcomes
References
References available upon request
Timeline
Owner/Program Director
Solutions STNA Training
10.2010 - Current
Triage Nurse
Kaiser Permanente
06.2008 - 04.2012
Director of Nursing
Buckeye Home Care Agency
01.2008 - Current
Registered Nurse
Emergency Medicine Kaiser Permanente
08.2006 - 09.2008
Registered Nurse
Menorah Park (Stone Gardens)
06.2005 - 06.2007
Nursing Supervisor
Kethley House
10.2000 - 06.2005
Nurse Manager
Metro Health Medical Center
02.1998 - 10.2000
Assistant Manager
Metro Health Medical Center
06.1997 - 02.1998
Registered Nurse
Metro Health Medical Center
05.1995 - 06.1997
Registered Nurse
Hospice, Mount Carmel Hospice
01.1994 - 04.1995
Registered Nurse
Oncology, Mount Carmel Hospital
07.1992 - 01.1994
DIPLOMA in Nursing -
Mount Carmel School of Nursing
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