Brenda Rodriguez Frutos
Oklahoma City,OK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
PRAMS/TOTS Bilingual Interviewer
Oklahoma State Department Of Health
04.2021 - Current
- Interview women who recently gave birth in Oklahoma for research studies, and for better placement of state funds.
- Maintain professional engagement throughout the survey to assure protocol compliance.
- Revise completed interview questionnaires for completeness, legibility and accuracy.
- Practiced exceptional customer service and telephone techniques and followed strict guidelines for obtaining consistent, unbiased data.
- Complete interviews in both Spanish and English languages.
Order Puller
Hobby Lobby Warehouse
08.2017 - 06.2020
- Checked each order for completeness and accuracy.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Loaded and unloaded freight containers and deliveries.
- Verified product quantity and quality to determine accuracy of orders and reduce errors.
Assistant Manager
Gordmans
09.2015 - 11.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Provided assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
Education
High School Diploma -
Astec Charter High School
Oklahoma City, OKNo Degree - Core Course Requirements.
Oklahoma City Community College
Oklahoma City, OKNo Degree - Technical Spanish/Translation And Interpretation
Oklahoma State University - Oklahoma City
Oklahoma City, OK05.2024
Skills
- Microsoft Access
- Critical Thinking
- Data Classification
- Reading Comprehension
- Learning Strategies
- Active Listening
- Social Perceptiveness
Languages
Spanish
Native or Bilingual
Timeline
PRAMS/TOTS Bilingual Interviewer
Oklahoma State Department Of Health
04.2021 - Current
Order Puller
Hobby Lobby Warehouse
08.2017 - 06.2020
Assistant Manager
Gordmans
09.2015 - 11.2017
High School Diploma -
Astec Charter High School
No Degree - Core Course Requirements.
Oklahoma City Community College
No Degree - Technical Spanish/Translation And Interpretation
Oklahoma State University - Oklahoma City
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