Medical Assistant with extensive experience in direct patient care and medical office management. Proven track record of achieving high patient satisfaction through effective communication and interpersonal skills. Strong commitment to regulatory compliance and practice standards. Skilled in building trust and rapport with patients to enhance their healthcare experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
John Muir Health
Berkeley, CA
10.2022 - Current
Collected patient samples for laboratory testing and analysis.
Assisted physicians by taking vital signs and preparing patients for examinations.
Educated patients on nutrition and disease prevention methods.
Prepared laboratory specimens for analysis and organized results for physician review.
Managed patient charts before daily clinic sessions to ensure readiness.
Administered injections, medications, and treatments as directed by physicians.
Registered new patients in practice management software, accurately entering demographic data.
Scheduled appointments and managed patient flow while greeting visitors professionally.
Shift Leader
Peets Coffee And Tea, & Santoro Coffee
Hercules, CA
11.2021 - 09.2022
Adhered to health code regulations while preparing food items for customers.
Provided exceptional customer service, greeting customers and efficiently taking orders.
Prepared specialty coffee drinks, including lattes and cappuccinos, according to specifications.
Trained new baristas on food handling safety standards and company procedures.
Monitored inventory levels and placed orders with suppliers for daily operations.
Maintained a clean work environment by organizing workstations and cleaning surfaces.
Operated cash registers to process payments and kept accurate sales records.
Enforced safety guidelines among staff to prevent accidents while operating machinery.