Brenda Roman
Fort Worth
Summary
Dynamic Quality Assurance Supervisor at Fruit of the Earth with a proven track record in enhancing team performance through effective training and communication. Skilled in quality inspection and documentation, I drive continuous improvement initiatives while fostering a collaborative work environment. Committed to maintaining high standards and ensuring product excellence.
Pharmacy professional with focus on accuracy and patient care. Adept at medication preparation and inventory management, contributing to efficient pharmacy operations. Strong emphasis on team collaboration and adaptability to changing demands, ensuring reliable and flexible support.
Overview
18
18
years of professional experience
Work History
Quality Assurance Supervisor
Fruit of the Earth
01.2019 - Current
- Maintained comprehensive documentation of QA activities, supporting effective communication between departments and facilitating process improvements.
- Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
- Enhanced team performance by providing regular training, feedback, and guidance to Quality Assurance staff.
- Oversaw onboarding and training of new employees to promote qualified and well-coordinated quality assurance team.
- Monitored testing processes, test development and user acceptance testing.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Inspected products and worker progress throughout production.
- Assured consistent quality of production by implementing and enforcing automated practice systems.
- Promoted a positive work environment by fostering open communication, recognizing individual achievements, and supporting teamwork within the Quality Assurance department.
Pharmacy Technician
Nelia's Pharmacy
05.2007 - 12.2018
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Entered and processed patients' prescriptions into internal system.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Managed opening and closing duties for pharmacy.
- Supported insurance claim processing, facilitating smoother patient transactions.
- Maintained clean and organized work environment, adhering to health and safety standards.
- Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
- Managed medication inventory, ensuring availability of all necessary drugs.
- Provided exceptional customer service, resolving queries and concerns with empathy and professionalism.
- Collaborated with healthcare professionals to clarify prescription details, ensuring accuracy.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Education
Associate of Applied Science - Pharmacy
Ponce Paramedical College
Puerto Rico05-2007
Skills
- Quality inspection
- Product testing
- Documentation and reporting
- Sampling
- Warehouse operations
- Verbal and written communication
- Employee training
- Interpersonal communication
- Medication dispensing
- Interpreting and processing medication orders
- Ordering and stocking medications
- Prescription filling and labeling
- Cash register operations
- Certified pharmacy technician (cpht)
- Confidentiality practices
Timeline
Quality Assurance Supervisor
Fruit of the Earth
01.2019 - Current
Pharmacy Technician
Nelia's Pharmacy
05.2007 - 12.2018
Associate of Applied Science - Pharmacy
Ponce Paramedical College
Similar Profiles
Luis VegaLuis Vega
Lead Sanitation Technician at Fruit of the EarthLead Sanitation Technician at Fruit of the Earth
Alejandro GarciaAlejandro Garcia
Quality Assurance Analyst at Fruit Of The EarthQuality Assurance Analyst at Fruit Of The Earth
Michael ClaytonMichael Clayton
Vice Presidend of Operation at Rainier Fruit Company / Rainier Fruit LogisticsVice Presidend of Operation at Rainier Fruit Company / Rainier Fruit Logistics
Abdulla ShafieAbdulla Shafie
Front Desk Personal at Plant fitnessFront Desk Personal at Plant fitness
Byron RobertsByron Roberts
Owner/Operator at BPR Remodeling and Construction, LLCOwner/Operator at BPR Remodeling and Construction, LLC