Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MIRA FREEMAN

Felton,United States

Summary

Proven leader in Quality Assurance, adept at fostering cross-functional teamwork and enhancing productivity..Excelled in implementing corrective action planning and auditing techniques, significantly improving product quality and customer satisfaction. Skilled in employee supervision and problem-solving, driving continuous improvement and maintaining high standards in quality control management.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Quality Assurance Supervisor

Simmons Pet Food
04.2024 - Current
  • Maintains comprehensive documentation of QA activities, supporting effective communication between departments and facilitating process improvements.
  • Collaborates with cross-functional teams to drive continuous improvement initiatives throughout the organization.
  • Enhances team performance by providing regular training, feedback, and guidance to Quality Assurance staff.
  • Oversees onboarding and training of new employees within the Quality department to promote qualified and well-coordinated quality assurance team.
  • Optimizes workflows by regularly reviewing processes for inefficiencies or redundancies, implementing changes that improved overall productivity.

Quality Assurance Supervisor

Hanover Foods Inc
08.2021 - 04.2024
  • Maintained comprehensive documentation of QA activities, supporting effective communication between departments and facilitating process improvements.
  • Enhanced team performance by providing regular training, feedback, and guidance to Quality Assurance staff.
  • Optimized workflows by regularly reviewing processes for inefficiencies or redundancies, implementing changes that improved overall productivity.
  • Promoted a positive work environment by fostering open communication, recognizing individual achievements, and supporting teamwork within the Quality Assurance department.
  • Effectively communicated with USDA Inspectors and officials from other regulatory agencies.
  • Conducted monthly plant-wide audits.

Quality Assurance Specialist

Hanover Foods Inc
03.2020 - 08.2021
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Ensured product compliance with industry regulations by staying up-to-date on relevant standards and guidelines, implementing necessary changes to maintain conformance.
  • Enhanced customer satisfaction by addressing reported issues promptly and providing effective solutions.
  • Utilized root cause analysis techniques to identify underlying issues contributing to product defects or customer complaints.
  • Educated employees on specific QA standards and confirmed maintenance of standards.
  • Achieved timely resolution of non-conformance issues by implementing corrective action plans working closely with relevant departments.
  • Improved product quality and customer satisfaction by identifying and resolving defects before market release.
  • Documented and reported quality assurance outcomes, providing actionable insights for product development teams.

Agricultural Commodity Grader

State of Delaware
12.2018 - 03.2020
  • Graded raw materials based on checklist of quality standards.
  • Managed deadlines effectively, ensuring timely completion of all required tasks while maintaining high-quality standards throughout the evaluation process.
  • Completed on-the-job training to learn correct methods for identifying defects.

Quality Control Inspector

Hanover Foods Inc
05.2012 - 10.2018
  • Maintained comprehensive documentation of QA activities, supporting effective communication between departments and facilitating process improvements.
  • Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
  • Enhanced team performance by providing regular training, feedback, and guidance to Quality Assurance staff.
  • Oversaw onboarding and training of new employees to promote qualified and well-coordinated quality assurance team.
  • Optimized workflows by regularly reviewing processes for inefficiencies or redundancies, implementing changes that improved overall productivity.

Education

Associate Of General Studies - Human Services

Delaware Technical Community College
DE

Diploma - General Studies

Lake Forest Sr.High
Felton, DE
06.1987

Skills

  • Corrective Action Planning
  • Auditing Techniques
  • Quality Inspection
  • Cross-Functional Teamwork
  • Training and mentoring
  • Documentation And Reporting
  • Finished Product Inspection
  • Quality Assurance
  • Decision-Making
  • Team Leadership
  • Materials Inspection
  • Strong Work Ethic
  • Employee Supervision

Certification

HACCP certification

PCQI certification

Timeline

Quality Assurance Supervisor

Simmons Pet Food
04.2024 - Current

Quality Assurance Supervisor

Hanover Foods Inc
08.2021 - 04.2024

Quality Assurance Specialist

Hanover Foods Inc
03.2020 - 08.2021

Agricultural Commodity Grader

State of Delaware
12.2018 - 03.2020

Quality Control Inspector

Hanover Foods Inc
05.2012 - 10.2018

Associate Of General Studies - Human Services

Delaware Technical Community College

Diploma - General Studies

Lake Forest Sr.High

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MIRA FREEMAN