Brenda Saleem
Valdosta,GA
Summary
To obtain a position as an A/R Follow Up Specialist with your company.
Overview
26
26
years of professional experience
Work History
Medical Receptionist
Maria C Castellano, MD LLC
2024.07 - Current
- Managed patient scheduling and appointment confirmations to optimize daily operations.
- Processed patient insurance claims and verified coverage for efficient billing procedures.
- Coordinated communication between patients and medical staff to enhance service delivery.
- Maintained electronic health records with accuracy, ensuring compliance with privacy regulations.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Transcribed phone messages and relayed to appropriate personnel.
CPYA | CYP | ILLA School Age Center
2017.04 - 2020.01
- Used active listening to collaborate and communicate with children, fellow personnel, and parents.
- Planned and implemented seasonal activities and sports-based curriculums for kids between the ages of 5-12.
- Coordinated facilities preparation, break-down and cleaning for each event and activity.
- Trained staff to accomplish program objectives.
- Administered recreation programs to keep activities running smoothly to serve 125+ youth.
Medical Assistant | Retina Photographer
Southwest Retina Consultants
2008.06 - 2010.09
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns.
- Scheduled appointments for patients needing treatment via phone.
- Engaged with patients to obtain medical history and chief complaints.
- Organized charts, documents and supplies to maintain team productivity.
- Inform patients about medications, procedures, and physician’s instructions.
- Assisted physicians when treating patients with laser treatment, intraocular injections, photodynamic therapy, photographed patient’s retinas, and translated when needed.
Behavioral Health Technician | Medical Records Clerk
Peak Behavioral Health Services
2000.05 - 2005.06
- Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
- Retrieved medical charts for healthcare staff when needed and checked for missing signed documents.
- Managed release of information requests and identified requestors as patient, relation, or provider.
- Assisted doctor while examining patients, scheduled physical appointments for patients along with appointments outside the facility.
- Transcribed examinations done by the doctor and had them available for them the next working day.
Education
Certified Medical Assistant and Phlebotomy Technician
Anamarc College
Santa Teresa, NMundefined
Coronado High School
El Paso, TXSkills
Supported front desk operations by greeting patients and answering phone calls Assisted in managing appointment schedules and patient records Facilitated communication between patients and healthcare providers
Demonstrated exceptional typing proficiency, consistently surpassing 60 words per minute to optimize workflow efficiency
Leveraged Spanish language proficiency to elevate customer interactions and address client needs
Languages
Fluent in Spanish. Able to speak, read, and write in Spanish.
Timeline
Medical Receptionist
Maria C Castellano, MD LLC
2024.07 - Current
CPYA | CYP | ILLA School Age Center
2017.04 - 2020.01
Medical Assistant | Retina Photographer
Southwest Retina Consultants
2008.06 - 2010.09
Behavioral Health Technician | Medical Records Clerk
Peak Behavioral Health Services
2000.05 - 2005.06
Certified Medical Assistant and Phlebotomy Technician
Anamarc College
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Coronado High School