Brenda Sanchez
Harlingen,TX
Summary
Proven leader and skilled trainer at McDonald's, adept in customer service and employee training. Excelled in elevating team performance through comprehensive training in food safety and customer engagement, ensuring adherence to high standards. Demonstrated exceptional team leadership and active listening, significantly enhancing operational efficiency.
Overview
2
2
years of professional experience
Work History
Crew Trainer
McDonald's
09.2022 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Maintained current knowledge of all team position requirements.
Education
High School Diploma -
Souther Careers Institute
Harlingen, TX05.2025
High School Diploma -
Texas State Technical College - Harlingen
Harlingen, TX04.2023
Skills
- Customer Service
- Employee Training
- Cash Handling
- Team Leadership
- Active Listening
Timeline
Crew Trainer
McDonald's
09.2022 - Current
High School Diploma -
Souther Careers Institute
High School Diploma -
Texas State Technical College - Harlingen
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