Brenda S. Eberly
Zoar
Summary
I would like to serve Cargill in their mission to fulfill their multinational presence. The longevity of Cargill at meeting the market needs with integrity and teamwork appeals to my core competencies. My lifelong passion and direct involvement with agriculture intertwined with the knowledge of a consumers needs would be a valuable commodity to improving the communities Cargill impacts.
Proven Production Skills Work Ethic Professional Business Conduct Public Relations Management Buying and Selling Finance Integrity Multitasker
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
26
26
years of professional experience
Work History
Coffee Shop Owner
Soul Sisters Cafe
Zoar
01.2022 - Current
- Collaborated with staff to enhance user experience and streamline processes.
- Developed and maintained software solutions for cafe operations.
- Conducted troubleshooting and resolved technical issues promptly.
- Implemented new features based on customer feedback and requirements.
- Optimized existing systems to improve efficiency in daily tasks.
- Participated in team meetings to discuss project updates and goals.
- Managed daily operations of busy coffee shop environment.
- Coordinated inventory management and supply ordering processes.
- Developed and implemented customer service standards for team.
- Oversaw financial management, including budgeting and expense tracking.
- Created seasonal menu items based on customer feedback and trends.
- Ensured compliance with health and safety regulations within the shop.
- Fostered community relationships through local events and partnerships.
- Ensured compliance with health and safety regulations in the workplace.
- Maintained accurate records of financial transactions and sales data.
- Analyzed customer feedback to improve product offerings and enhance customer experience.
- Monitored stock levels of ingredients, beverages, supplies, and equipment needed for daily operations.
- Performed regular maintenance checks on espresso machines or other kitchen equipment used in the cafe.
- Negotiated contracts with vendors for coffee beans or tea leaves used in making beverages served in the cafe.
- Managed payroll functions related to hiring new employees or processing employee payments accurately and timely.
- Developed innovative strategies to increase customer satisfaction and loyalty.
- Implemented cost-saving measures such as bulk purchasing or negotiating better prices from suppliers.
- Inspected facilities regularly to ensure cleanliness is maintained throughout the cafe.
- Designed attractive displays for pastries, cakes, and desserts in order to entice customers into buying them.
- Analyzed sales data to identify areas of improvement for increasing revenue growth.
- Supervised baristas to ensure that they are providing quality drinks while adhering to company standards.
- Ordered additional supplies as needed to maintain optimal inventory levels at all times.
- Maintained cleanliness and sanitation across foodservice, storage and preparation stations.
- Managed food preparation, guest interaction, quality control and customer relations.
- Received and scheduled food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Hired, trained and motivated staff to fill all restaurant openings.
- Administered finances and led business operations by running payroll, making bank deposits and analyzing income and expenses to maintain cost-effective operations.
- Located relevant vendors, set up schedules and coordinated delivery, storage and organization of inventory.
- Optimized profits by controlling food, beverage and labor costs.
- Guided trainees to boost safety and inventory waste management to meet pre-established business thresholds for operation.
- Created unique recipes and applied various culinary techniques for authentic cuisine.
- Oversaw food preparation, production and presentation according to quality standards.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Assisted staff by serving food and beverages or bussing tables.
- Explained goals and expectations required of trainees.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Distributed food to service staff for prompt delivery to customers.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Established relationships with local businesses for potential partnerships or collaborations.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Inspected dining and serving areas for cleanliness and proper setup.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
Production Manager, Estate Executive
Shady Lane Farm
Jeromesville
12.2000 - Current
- Trained new employees on proper use of equipment, safety procedures, and job functions.
- Monitored the daily operations of the production team, providing guidance and support as needed.
- Managed materials to meet production goals and specific customer demands.
- Developed and implemented production schedules to ensure timely completion of projects.
- Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
- Monitored staff training and output to meet compliance, productivity and revenue goals.
- Ensured that all safety policies and regulations were followed in accordance with company standards.
- Managed budgets related to purchasing materials or hiring additional personnel.
- Assisted in troubleshooting mechanical problems related to machinery used in the manufacturing process.
- Negotiated contracts with vendors for supplies needed for the production process.
Owner/Operator
EmeraldQuest Dairy Farm
Jeromesville
01.2000 - Current
- Oversaw herd health and nutrition programs to maintain livestock well-being.
- Managed daily operations of a dairy farm, ensuring efficient production processes.
- Implemented sustainable farming practices to enhance environmental stewardship.
- Coordinated equipment maintenance and repairs to minimize downtime.
- Supervised staff training on farm safety protocols and operational procedures.
- Developed strong relationships with suppliers for feed and veterinary services.
- Maintained records of production, herd management, and financial transactions.
- Ensured compliance with local agricultural regulations and industry standards.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
- Negotiated contracts with clients for products or services rendered by the company.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
- Developed business plan and budget to maximize profitability.
- Set pricing structures according to market analytics and emerging trends.
- Calculated net income and adjusted strategies to increase income and bottom-line profits.
- Oversaw hiring process for new employees, from recruiting to onboarding training.
- Created marketing strategies to drive revenue and increase brand visibility.
- Established pricing models that balanced competitiveness with profitability goals.
- Observed safety protocols and driving laws to maximize road and personnel safety.
- Identified potential risks associated with operations in order to minimize liabilities.
- Conducted regular performance reviews of staff members to ensure efficiency and productivity goals were met.
- Analyzed market trends and customer feedback to identify opportunities for growth.
- Provided leadership support for team members through coaching and mentorship programs.
- Evaluated employee performance metrics against established benchmarks in order to determine areas of improvement.
- Implemented cost-saving measures across departments while maintaining quality standards.
- Developed strategic partnerships with other businesses in order to expand reach into new markets.
- Reported delays due to breakdowns, weather or traffic conditions and emergencies relating to pick up or delivery of products.
- Directed financial health of company by reviewing financial reports and statements to implement changes in operations resulting in greater profits.
- Optimized operational processes using technology solutions such as cloud computing or automation systems.
- Resolved conflicts between employees in a professional manner.
- Conducted market research to identify new business opportunities.
- Ensured compliance with safety regulations throughout the facility.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Monitored progress by establishing plans, budgets and measuring results.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Education
MBA - International Business
Ashland University
12.2023
Bachelors of Science - Business Administration, Finance
Ashland University
Completed 2 years - Business Courses
Wayne College
Skills
- Production management
- Equipment maintenance
- Employee training
- Project management
- Budget management
- Safety compliance
- Supply chain management
- Process optimization
- Contract negotiation
- Team leadership
- Customer relationship management
- Quality control
- Problem solving
- Time management
- Operational efficiency
- Team collaboration
Affiliations
- Farm Bureau
- Ohio Holstein District 7 - Served as Delegate
- National Holstein Association
- Ohio Holstein Sales Committee
- Dairy Service Unit - Serve as Secretary
- Grace Brethren Church
- Glory Giving Circle
- Eagle Investment Group, Ashland University
- Social Committee, Eagle Investment Group
- Mentor, Wayne County Children Services
Hobbies and Interests
- Mentoring
- Music
- Travel
- Friends
- Family
- Sports
- Skiing
- Agriculture
- Continuing Education
- Community Enhancement
- Business Development
References
- Herb Himes, Certified Public Accountant, Box 42, Kidron, OH, 44636, 330-857-7251 extension 203
- Catherine M. P. Wilson, Director of Curriculum/Instructional Planning, Berlin-Milan Local Schools, 114 Center Street, Milan, OH, 330-603-1192
- Georgia Kauffman, Executive Director of Tourism Mohican, 2619 State Route 60, Loudonville, OH, 419-931-6456
- Collin Gordon, Loan Officer, Farm Credit Services, 382 W Liberty, Wooster, OH, 330-264-2451
Awards
- Milk Quality Awards from Reiter Dairy
- Production Awards from Ashland County Dairy Service
- Ohio State and Wayne County Fair Show Awards
- High Selling Animal at District 7 Holstein Sale
Timeline
Coffee Shop Owner
Soul Sisters Cafe
01.2022 - Current
Production Manager, Estate Executive
Shady Lane Farm
12.2000 - Current
Owner/Operator
EmeraldQuest Dairy Farm
01.2000 - Current
MBA - International Business
Ashland University
Bachelors of Science - Business Administration, Finance
Ashland University
Completed 2 years - Business Courses
Wayne College