Brenda Thompson
Union City
Summary
Analytical, organized, and service oriented with excellent communication skills. Collaborative team player, always conveying the highest standards of professionalism.
Overview
18
18
years of professional experience
Work History
EVV Specialist
Above and Beyond Home Care
03.2024 - Current
- Enhanced team efficiency by conducting detailed analysis and identifying key improvement areas.
- Coordinated diverse projects for seamless execution and optimal results.
- Managed multiple tasks efficiently, ensuring timely completion and high-quality outcomes.
- Implemented training programs to enhance team skills and knowledge.
- Supported management with detailed project documentation and analysis.
- Implemented best practices for improved operational efficiency.
- Followed all company policies and procedures to deliver quality work.
Pre-School Teacher
Our Children’s Academy
03.2011 - 01.2016
- Planned, implemented, and supervised a preschool classroom ages 2-5
- Prepared curriculum and weekly lesson plans
- Taught and directed group educational activities with assistance of an aide
Customer Service Representative
Jimmy Jazz
01.2007 - 03.2011
- Duties included assisting customers with concerns and answering their questions via email
- Resolving customer issues in a timely and professional manner
- Processing orders, returns, and exchanges
Education
Bachelor - Early Childhood Education
NJCU
05.2018
Medical assitant -
Anthem Institute
01.2010
Skills
- English - Spanish Bi-lingual speaking
- Computer Literate - Microsoft Office
- Strong allegiance to service excellence
- Exceptional communication
- Adaptability
- Strong work ethic
Timeline
EVV Specialist
Above and Beyond Home Care
03.2024 - Current
Pre-School Teacher
Our Children’s Academy
03.2011 - 01.2016
Customer Service Representative
Jimmy Jazz
01.2007 - 03.2011
Medical assitant -
Anthem Institute
Bachelor - Early Childhood Education
NJCU
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