Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brenda Velazquez

Missouri City,TX

Summary

Bilingual administrative professional with over five years of experience delivering exceptional administrative and customer service support, demonstrating outstanding organizational, communication, and multitasking abilities.

Overview

6
6
years of professional experience

Work History

Administrative Assistant

Aliana Corporation
Stafford, TX
03.2025 - Current
  • Greeted visitors and answered incoming phone calls to resolve issues, answer questions and directed to appropriate personnel.
  • Scheduled and confirmed appointments for the management team, staff, and clients.
  • Processed incoming mail, email, and packages, and distributed them to relevant departments or individuals.
  • Ordered and dispensed supplies to maintain office inventory.
  • Prepared documents for meetings and events, including agendas, handouts, and other materials.

Administrative Assistant

Falcon Crest Aviation Supply
Houston, TX
04.2023 - 09.2024
  • Opened, read, and distributed incoming mail, email, and package deliveries, ensuring timely distribution.
  • Answered phone calls, and directed inquiries to appropriate personnel.
  • Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, and maintaining records.
  • Organized daily and monthly inventory and expense reports according to company policies and procedures.
  • Created, maintained, and entered information into databases.

Spanish Interpreter

Transperfect Connect
Houston, TX
02.2021 - 01.2023
  • Facilitated communication between two or more parties who spoke different languages.
  • Provided simultaneous interpretation services for meetings, conferences, court hearings, and other events.
  • Interpreted high-profile phone calls from distinguished financial institutions, hospitals, insurance companies, and 911 emergency services while maintaining conduit and customer service etiquette.
  • Followed ethical codes that protected the confidentiality of information.

Administrative Assistant

Republic Harley-Davidson
Stafford, TX
06.2019 - 11.2020
  • Greeted visitors in a professional manner, responding to inquiries, and directing them to appropriate personnel.
  • Maintained files and filing, keeping sensitive information confidential.
  • Answered phone calls, directed inquiries to appropriate personnel, and responded to customer requests in a timely manner.
  • Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
  • Carried out administrative duties such as filing paperwork for motorcycle deals, receipts, copying, binding, scanning, etc.
  • Maintained calendars and schedules to set appointments for the management team.

Education

50+ Hours of College Credits

Houston Community College
Houston, TX
Houston, TX

Bachelor of Arts - Currently Enrolled Elementary Education

Western Governors University
Salt Lake City, UT

Skills

  • Fluent in English and Spanish
  • Proficient in Microsoft software
  • Exceptional customer service skills
  • Highly organized
  • Excellent communication skills
  • Detail-oriented
  • Data entry 50 WPM, 10-key
  • Scheduling
  • Interpersonal skills
  • Office administration

Timeline

Administrative Assistant

Aliana Corporation
03.2025 - Current

Administrative Assistant

Falcon Crest Aviation Supply
04.2023 - 09.2024

Spanish Interpreter

Transperfect Connect
02.2021 - 01.2023

Administrative Assistant

Republic Harley-Davidson
06.2019 - 11.2020

50+ Hours of College Credits

Houston Community College

Bachelor of Arts - Currently Enrolled Elementary Education

Western Governors University