Brenda Verastica
Chula Vista,CA
Summary
Recent graduate with a passion for helping others and a strong foundation in sociology, particularly in understanding marginalized groups and social dynamics. Eager to apply academic insights and dedication to advocacy in a Case Manager role within San Diego's homeless services sector. Committed to learning and contributing to positive change within a supportive team environment.
Overview
2
2
years of professional experience
Work History
Lead Hostess/Server
Otay Sushi And Crab
Chula Vista, CA
09.2020 - 09.2022
- Directed staff during shifts, ensuring efficiency and proactive service delivery.
- Provided personalized customer service, resolving complaints with empathy and problem-solving skills.
- Managed cash handling responsibilities, ensuring accuracy in transactions and financial records.
- Thrived in a fast-paced environment, prioritizing tasks effectively and adapting to change.
Education
Bachelor of Arts - Sociology
University of California, Los Angeles
Los Angeles, CA03.2024
Associate of Arts - Sociology
Southwestern College
Chula Vista, CA06.2022
Skills
- Analytical Thinking
- Conflict Resolution
- Collaboration and Teamwork
- Communication
- Empathy and Compassion
- Research/Professional Writing Skills
- Fluency in Spanish (Speaking and Writing)
Timeline
Lead Hostess/Server
Otay Sushi And Crab
09.2020 - 09.2022
Bachelor of Arts - Sociology
University of California, Los Angeles
Associate of Arts - Sociology
Southwestern College
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