Brenda Villagrana- Yacuta
Sr. Processor
Long Beach,CA
Summary
Senior Processor with hands-on experience performing accounting work that requires application of accounting theories, concepts, principles, and standards to achieve task and assignment objectives within established deadlines. Applies effective verbal and written communication skills to expand exposure to working in professional team environment.
Overview
1
1
Language
8
8
years of post-secondary education
11
11
years of professional experience
Work History
Senior Processor
MARATHON PETROLEUM COMPANY LLC
Carson, CA
11.2019 - Current
- Entered financial data into company accounting database for verification and reconciliation, maintaining accurate and current accounts at all times.
- Computerized recordkeeping systems, initiating and maintaining financial accurate and current tracking in Track.
- Supported operations by communicating with customers, filing documents and managing data.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Handled month-end and year-end end finances by managing and reporting fixed assets and other data.
- Gathered, evaluated and summarized account data in detailed financial reports.
Package Coordinator
Pts Staffing
Carson, California
11.2018 - 11.2019
- The coordination of these packages ensures that the Operations Maintenance Coordinator can acquire the correct permits to commence a job.
- Managed filing systems for electronic and hard copy documents to keep organized records.
- Kept projects on schedule by managing deadlines and adjusting workflows as needed.
Residential Care Manager
1736 Family Crisis Center
Torrance, California
01.2018 - 01.2019
- Act as liaison, advocate and coordinator for consumer involvement in support groups, self-advocacy, vocational programming, transportation services, integrated community activities, recreation and learning independent living skills.
- Screened and reviewed resident applications by completing credit and criminal background checks and verifying employment and previous rental history.
- Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
PBX Operator/ Front Desk Agent
Westin Long Beach Hotel
Long Beach, California
01.2014 - 01.2019
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
- Promoted local entertainment and sporting events and offered details to assist patrons.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Calculated billings and posted charges to room accounts, reviewing all charges with guests at checkout.
Hostess/ Server
Hof’s Hut Restaurant And Bakery
Torrance, California
01.2012 - 01.2014
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Took information about guests' party size, led to seating, offered menus and offered drinks.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Education
Bachelor of Arts -
California State University- Northridge
Northridge, CA 08.2015 - 05.2017
Associate of Arts -
Long Beach City College
Long Beach, CA 08.2012 - 06.2015
High School Diploma -
Wilson Classical High School
Long Beach, CA 09.2008 - 06.2012
Skills
Microsoft Office
Timeline
Senior Processor
MARATHON PETROLEUM COMPANY LLC
11.2019 - Current
Package Coordinator
Pts Staffing
11.2018 - 11.2019
Residential Care Manager
1736 Family Crisis Center
01.2018 - 01.2019
Bachelor of Arts -
California State University- Northridge
08.2015 - 05.2017
PBX Operator/ Front Desk Agent
Westin Long Beach Hotel
01.2014 - 01.2019
Associate of Arts -
Long Beach City College
08.2012 - 06.2015
Hostess/ Server
Hof’s Hut Restaurant And Bakery
01.2012 - 01.2014
High School Diploma -
Wilson Classical High School
09.2008 - 06.2012
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