Brenda Villarreal
San Ramon,CA
Summary
Proactive Property Manager experienced in overseeing 140+ residential units. Enhanced tenant relations and streamlined operations, resulting in improved resident satisfaction and timely maintenance. Ensured compliance with housing regulations while executing strategic leasing initiatives.
Overview
1
1
year of post-secondary education
12
12
years of professional experience
Work History
Property Manager
MDE
Irvine, CA
06.2026 - Current
- Managed 140 affordable housing tax credit units, ensuring compliance with regulations and resident satisfaction.
- Coordinated with maintenance team to complete work orders, unit turnovers, and inspections, enhancing operational efficiency.
- Managed accounts receivable and payable processes to ensure accurate financial tracking.
- Oversaw applicant waiting list, facilitating timely communication and updates to improve applicant experience.
- Process income certifications and conduct applicant initial interviews
- Prepare Move in documents and process move out deposit accounting
Property Manager
IEC
San Mateo, CA
07.2025 - 02.2026
- Manage 146 Conventional Residential Units
- Managed personnel operations to ensure effective staffing and support.
- Deal with resident complaints, concerns, and requests to ensure resident satisfaction
- Handled accounting for deposits to ensure accurate financial records.
- Resolved resident complaints, concerns, and requests to enhance resident satisfaction
- Ensure staff compliance and consistency with company policies and procedures
- Maintain property appearance and ensure repairs are noted and completed on a timely basis
- Maintained property appearance and coordinated timely repairs to uphold community standards
- Conducts routine property inspections and tours
Property Manager
BGSF
San Francisco, CA
08.2024 - 07.2025
- Managed 80 affordable housing tax credit units, ensuring compliance with housing regulations and resident satisfaction
- Work with maintenance team to ensure completion of work orders, unit turns and unit inspections
- Work with maintenance team to ensure completion of work orders, unit turns and unit inspections
- Managed accounts receivable and accounts payable processes
- Updated and organized waiting list for prospective tenants
- Prepared move-in documents and processed move-out deposit accounting, streamlining tenant transitions and financial accuracy
Employment Program Representative
State of California
San Francisco, CA
03.2023 - 08.2024
- Determine eligibility for UI benefits in accordance laws, regulations and policies
- Supported customers in navigating self-service equipment and programs to file UI claims. in filing UI benefit claims, authorize payment or provide claim status information
- Answer claimant questions and determine eligibility for UI benefits in accordance with laws, regulations and policies
- Delivered accurate information to customers regarding UI benefits and eligibility requirements. to customers and act as liaison to customers with questions pertaining to other EDD programs
- Guided clients in accessing employment resources and training programs to enhance their job readiness
- Conducted workshops on job search techniques and resume writing skills.
- Evaluated client needs through interviews and assessments for tailored support.
Property Manager
TNDC
San Francisco, CA
09.2019 - 03.2021
- Managed 143 Tax Credit units
- Monitored property waitlist, processed applications, and screened/interviewed candidates to fill vacancies efficiently
- Prepared move in filed/conducted move out inspections, monitored delinquency, issue 3-day notices
- Respond to all tenant complaints in a timely manner
- Prepared move in filed/conducted move out inspections, monitored delinquency, issued 3-day notices
- Responded to tenant complaints promptly to ensure tenant satisfaction and retention
- Processed accounts payable and receivable transactions
- Executed deposit accounting procedures
- Prepared employee performance evaluations
- Worked with maintenance supervisor on annual inspections
Property Manager
Eden Housing
Concord, CA
06.2015 - 12.2016
- Managed 112 Tax Credit units
- Monitored property waitlist, processed applications, screened and interviewed candidates to fill vacancies efficiently
- Prepared move in filed/conducted move out inspections, monitored delinquency, issue 3-day notices
- Respond to all tenant complaints in a timely manner
- Prepared move in filed/conducted move out inspections, monitored delinquency, issued 3-day notices
- Completed monthly variance and delinquency reports
- Managed accounts payable and receivable processes to ensure timely transactions.
- Performed deposit accounting to track daily financial transactions.
- Coordinated monthly tenant meetings to foster community engagement and address resident concerns
- Prepared employee performance evaluations
- Worked with maintenance supervisor on annual inspections
Leasing Agent
EAH Housing
Danville, CA
08.2014 - 05.2015
- Conducted initial applicant interviews to assess qualifications and suitability
- Assisted in marketing property through ads to attract potential tenants
- Processed applicant credit applications and prepared move in file
- Managed resident accounts and processed work orders to ensure timely resolutions
- Assisted with coordinating tenant events
- Conducted move out inspections
Education
CA Real Estate License -
College of San Mateo
San Mateo, CA 08.2000 - 05.2001
Skills
- Fair housing knowledge
- Tax credit knowledge
- Yardi Voyager expertise
- Rent Cafe expertise
- QuickBooks expertise
- Organizational Skills
- Tenant Relations
- Microsoft Office
- Fluent in Spanish
- Excellent Communication Skills
Timeline
Property Manager
MDE
06.2026 - Current
Property Manager
IEC
07.2025 - 02.2026
Property Manager
BGSF
08.2024 - 07.2025
Employment Program Representative
State of California
03.2023 - 08.2024
Property Manager
TNDC
09.2019 - 03.2021
Property Manager
Eden Housing
06.2015 - 12.2016
Leasing Agent
EAH Housing
08.2014 - 05.2015
CA Real Estate License -
College of San Mateo
08.2000 - 05.2001