Brenda Watts
Aumsville,OR
Summary
Proven Office Manager at B.W. Excavation, adept in streamlining project management and enhancing safety procedures, resulting in increased efficiency across teams. As a dependable self-starter, I excel in assessing situations and implementing solutions, fostering strong vendor relationships for cost savings, and improving customer service through meticulous attention to detail.
Overview
39
39
years of professional experience
Work History
Delivery Driver
DoorDash, Rancho Santa Margarita, California
10.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Office Manager
B.W. Excavation
01.1997 - 05.2023
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Created, maintained and updated filing systems for paper and electronic documents.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Coordinated special projects and managed schedules.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Implemented new software tools for streamlined project management, increasing efficiency in task completion across teams.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Activities Assistant
Capitol Manor
01.1995 - 05.1997
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
- Increased social interaction among residents through facilitating group activities and fostering a sense of community.
- Improved residents'' physical wellbeing by coordinating exercise programs tailored to individual abilities and needs.
- Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
- Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
- Collaborated with interdisciplinary team members to develop comprehensive activity plans addressing the diverse needs of each resident.
- Provided clear communication to staff, residents, and family members regarding upcoming events and any necessary accommodations or modifications needed for participation.
- Documented resident progress in charts and records, providing accurate information to assist with ongoing care plans and evaluations.
- Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
CNA
Marion Retirement Home
09.1985 - 04.1994
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Followed directions of licensed nurses to administer medications and treatments.
Education
No - Photojournalism
Linn Benton Community College
Albany, OR09.1989
High School Graduate - General
Hanahan High School
Hanahan, SC06.1985
Skills
Dependable: I take schedules and job duties seriously I try never to let anybody down If i'm late or something doesn't get done, there would be a very good reason for that
Friendly: I'm very friendly, I love people Helping people and just making somebody's day better is one my favorite qualities about myself
Self starter: Nobody has to invite me to go to work Just tell me what it is you need me to do And I will absolutely get it done I have no problem asking questions to make instructions clear to me
Able to assess a situation and implement solutions If i'm given a task or a job to do, and there seems to be a barrier or some type of problem solving I can generally solve it I don't need to stop and run back and ask my manager what to do If I can't solve it, I don't have a problem asking
Timeline
Delivery Driver
DoorDash, Rancho Santa Margarita, California
10.2023 - Current
Office Manager
B.W. Excavation
01.1997 - 05.2023
Activities Assistant
Capitol Manor
01.1995 - 05.1997
CNA
Marion Retirement Home
09.1985 - 04.1994
No - Photojournalism
Linn Benton Community College
High School Graduate - General
Hanahan High School
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