Professional Summary
Overview
Work History
Education
Skills
Timeline

Brenda Whitlatch

College of Dentistry
Coralville,IA
28
years of professional experience

Detail-oriented professional with over 13 years of experience in customer service and facility management. Proven ability to deliver effective communication and execute thorough cleaning protocols to ensure a safe and welcoming environment.

Work History

Custodian

2 Years 4 Months
Midwest Janitorial Service | 01.2023 - 05.2025
  • Performed thorough cleaning and sanitization of facilities to maintain a safe environment.
  • Executed cleaning tasks with vacuums, ensuring thorough and effective performance.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Ensured a healthy learning environment with thorough daily cleaning of restrooms, and common areas.
  • Managed proper storage and mixing of hazardous chemical cleaners to mitigate injury and illness risks.
  • Reported damages and hazardous conditions to management for further action.

Service Support Specialist

13 Years
College of Dentistry | 10.2013 - Current

Managed incoming phone calls to ensure effective communication and customer support.

Managed patient check-in and check-out processes efficiently.

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Custodian

6 Months
Midwest Janitorial | 01.2026 - 07.2026
  • Executed comprehensive cleaning and sanitization protocols for facilities.
  • Managed waste disposal and recycling processes to promote environmental sustainability.
  • Assisted in training new custodial staff on procedures and safety protocols for efficiency.
  • Executed waste disposal and recycling processes to maintain cleanliness and hygiene standards within the building.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.

Clerk 3

11 Years 5 Months
Unified Hospitals and Clinics | 05.2002 - 10.2013
  • Coordinated scheduling of appointments across multiple departments to optimize patient flow and resource allocation.
  • Managed inventory of office supplies, reducing costs through effective procurement strategies and vendor negotiations.
  • Maintained accurate electronic health records using hospital management systems, enhancing data integrity.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.

Nursing Assistant

3 Years 4 Months
University of Iowa Hospital, and Clinic | 01.1999 - 05.2002
  • Assisted nursing staff with patient care, ensuring comfort and safety during procedures.
  • Monitored vital signs and reported changes to healthcare team promptly.
  • Supported daily activities for patients, promoting independence and mobility.
  • Maintained cleanliness and organization of patient areas to enhance quality of care.

Education

High School Diploma

Tipton High School | Tipton, IA | 05.1985

Skills

Cleaning and sanitizing
Work independently
Responsible and dependable
Customer service
Attention to detail
Problem-solving

Timeline

Custodian

Midwest Janitorial
01.2026 - 07.2026Read More

Custodian

Midwest Janitorial Service
01.2023 - 05.2025Read More

Service Support Specialist

College of Dentistry
10.2013 - CurrentRead More

Clerk 3

Unified Hospitals and Clinics
05.2002 - 10.2013Read More

Nursing Assistant

University of Iowa Hospital, and Clinic
01.1999 - 05.2002Read More

Tipton High School

High School Diploma
Read More
Brenda Whitlatch