Brenda Williams
Glassboro,NJ
Summary
Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Motivated to exceed expectations and deliver exceptional service. Regularly exceeds sales and productivity objectives. Physically fit General Laborer effective at completing projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in team setting to complete all job related duties, and maintain safe working conditions.
Overview
6
6
years of professional experience
Work History
Cashier/Server
Boston Market
Vineland, NJ
10.2021 - Current
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Learned roles of other departments to provide coverage and keep store operational.
- Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
- Answered customer quests, provided store information and escorted to desired store areas.
- Resolved customer complaints and escalated worsening concerns for remediation.
Cart Associate
Walmart
Vineland, NJ
03.2021 - 09.2021
- Organized carts in bay after returning from parking lot.
- Engaged customers in friendly conversation, carefully handled bagged items, offered additional services and thanked customers for business.
- Retrieved carts from docking areas in retail parking lots.
- Gathered and corralled shopping carts, ferried carts back to store and helped guests carry out and load larger items or large grocery orders.
- Collected shopping carts and baskets from inside and outside store.
- Kept entrances clean of debris or clutter, cleaned up spills throughout store, stocked shelves and cleaned restrooms and other surfaces.
- Repaired damaged carts.
Skills
- POS systems
- Merchandise restocking
- Ordering and stocking
- Payment processing
- Customer assistance
- Staff mentoring
- Issue resolution
- Maintenance and repair
- Materials handling and transport
- Training & Development
- Wrapping and boxing
- Planning
- Conflict resolution
- Friendly, positive attitude
- Leadership
- Relationship selling
- Product Sales
Timeline
Cashier/Server
Boston Market
10.2021 - Current
Cart Associate
Walmart
03.2021 - 09.2021