Summary
Overview
Work History
Education
Skills
Timeline
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Brenda Wilmore

Tulsa

Summary

Determined professional with dedication to hard work, continued learning and team player attitude. Service-focused, bringing unparalleled skills in customer relations, task prioritization and time management. Motivated to directly and efficiently address customer concerns head-on, develop proactive solutions and implement corrections with efficiency.

Overview

12
12
years of professional experience

Work History

Inbound Stower

Amazon
10.2020 - 03.2021
  • Organized both outgoing and incoming shipments based on product descriptions and shipment dates.
  • Maintained clean and organized workspaces to uphold safety standards.
  • Increased personal stowing rates by reorganizing staging areas by specifications.
  • Separated damaged items from functional ones before placing on shelves.
  • Sorted over 700 products a day onto shelves according to type, weight and size.
  • Maintained safety and efficiency to maximize overall productivity.

Marketing Executive

Home Based Buisness
05.2016 - 05.2020
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Responded to customer requests for products, services and company information.
  • Educated customers on promotions to enhance sales.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Provided information to customers regarding loyalty programs and helped to open and activate new accounts.

Members Assistant

Sams Club Warehouse
03.2015 - 05.2015
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.

Membership Assistant

Health First (Viera Pro Health)
05.2012 - 11.2012
  • Worked with customers interested in memberships to understand needs and provide exceptional service.
  • Handled multiple calls per day to address customer inquiries and concerns.
  • Resolved member problems, improved operations and provided exceptional client support.

Membership Assistant

Ritz-Carlton
01.2009 - 01.2010
  • Served needs of members returning from golfing, workout, or just leisure.
  • Greeted and maintained relationships with regular customers.
  • Assisted in maintaining a safe work environment for team members and guests through visual inspection of common areas during shift.
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.

Education

No Degree - General Studies

Maricopa Community Colleges - Glendale Community College
Glendale, AZ

High School Diploma -

Crescent Heights Hight School
Calgary Alberta Canada
06.1993

Skills

  • Relationship building and retention
  • Natural leader
  • Product Knowledge
  • Product Organization
  • Guest Services
  • Point of Sale Systems
  • Stocking and Replenishing
  • Sanitation
  • Food handling
  • Banquet coordination
  • Table setting knowledge
  • Food station setup
  • Set up and clean up buffets
  • High-volume dining
  • Arranging banquet hall
  • Cash handling
  • Adaptive problem solving
  • Event setup and breakdown
  • Punctual and reliable
  • Flexible schedule
  • Safe food handling
  • Event setup
  • Clear communication
  • Physical coordination
  • Service prioritization
  • Proper food handling
  • Bussing and table resets
  • Food safety
  • Order accuracy
  • Team collaboration
  • High volume dining

Timeline

Inbound Stower

Amazon
10.2020 - 03.2021

Marketing Executive

Home Based Buisness
05.2016 - 05.2020

Members Assistant

Sams Club Warehouse
03.2015 - 05.2015

Membership Assistant

Health First (Viera Pro Health)
05.2012 - 11.2012

Membership Assistant

Ritz-Carlton
01.2009 - 01.2010

No Degree - General Studies

Maricopa Community Colleges - Glendale Community College

High School Diploma -

Crescent Heights Hight School

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