Brenda Zimmer

Customer Service, Cash Handling, Account Management, Customer Relations, Vault Inventory

• Contributed to community safety by working closely with local police, fire, and rescue agencies during emergency events.
• Assisted in saving lives by providing clear, concise pre-arrival instructions to callers during medical emergencies.
• Expedited resolution of non-emergency calls by directing callers to the appropriate department or agency for assistance.
• Demonstrated exceptional attention to detail when documenting each call, ensuring accuracy for future reference or legal proceedings.
• Collaborated with first responders to provide timely updates on ongoing incidents, facilitating informed decisionmaking.

• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Worked safely around moving machinery.
• Collaborated with team members to achieve daily targets and complete tasks efficiently.
• Performed inventory control, such as counting, and stocking merchandise.
• Consistently lifted materials weighing as much as Number pounds.
• Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
• Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
• Assisted in training new hires, sharing best practices and providing support for their integration into the team.
• Assisted with reorganizing storage areas to accommodate changes in demand patterns or product offerings.
• Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
• Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Unpacked and repacked items in different quantities and configurations for shipment.

• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
• Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
• Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
• Collaborated with team members to meet and exceed monthly sales targets consistently.
• Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
• Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
• Trained new employees in sales techniques and store procedures, improving team effectiveness.