Brenda C. Smith
Vancouver,WA
Summary
Loan Closing Manager with over 30 years of experience in real estate mortgage transactions. Skilled in problem-solving, team collaboration, and communication. Dependable and proactive, driving successful outcomes. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Loan Closing Manager/Vice President
National Mortgage Co.
Portland, OR
01.2008 - Current
- Lead and manage the closing process for complex commercial real estate transactions.
- Ensure all terms of Lender's Commitment Letters are met so that closings occur on a timely basis.
- Collect and distribute all due-diligence items and submit to Lenders.
- Coordinate with Clients, Lenders, Attorneys, Title companies and Loan Officers to facilitate smooth transaction processes.
- Foster and maintain strong relationships with clients and Lenders, providing exceptional service.
- Collaborate with other team members to address any operational issues, working together to find effective solutions.
- Work with finance team to ensure funds are correctly allocated and accounted for during closings.
- Enhanced closing procedures by streamlining processes and implementing time-saving strategies.
- Developed comprehensive checklist for closing activities, ensuring no steps were missed and enhancing efficiency.
- Assisted in recruiting, hiring and training of Closing team members.
- Managed employee performance reviews providing constructive feedback leading to higher team morale and improved performance.
Closing Manager
C-Pac Mortgage
Vancouver, WA
03.1998 - 12.2007
- Oversaw closing processes to ensure compliance with regulations and company policies for residential real estate transactions.
- Streamlined documentation workflows, reducing processing time and improving accuracy.
- Responsible for maintaining a Multi-million dollar Line of Credit - funded loans and then sold/transferred them to our Lenders.
- As a Correspondent Lender, we worked with many Lenders, including FHA/VA lenders
- Mentored team members on best practices for closing transactions
- Managed and administered payroll for our commissioned loan officers
Business Clients Customer Service
AmSouth Bank, Now Known as Regions Bank
Clearwater, Florida
1991 - 1997
- Worked with business cliental in all different bank services.
- Part of a team that lead all of the banks consumer lender closing activities
- Prepared consumer loan documents
- Met with clients and handled closing/signing process
- Opened & serviced bank accounts
Residential Mortgage Closer
Citizens & Southern National Bank, Now Known as Bank of America
St. Petersburg, FL
1987 - 1991
- Prepared and reviewed closing documents for accuracy and compliance with regulatory requirements.
- worked with many of the different bank departments, including accounting, customer service, foreign money transactions, US Treasure Bonds
Personal Manager
Ponderosa Steak House
Clearwater, FL
1978 - 1986
- Managed day to day operations of the full service restaurant
- Interviewed, Hired, trained and managed approximately 40 employees.
Education
Business/Information Technology -
University of South Florida
St. Petersburg, FLAssociate of Arts - Accounting/Business
St. Petersburg Junior College
Clearwater, FL06-1982
Skills
- Loan closing
- Commercial Real Estate Mortgage lending
- Customer service
- Third Party report ordering
- Title report ordering
- Flood certification
- Teamwork
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Effective verbal and written communication
- Professionalism
Certification
I have multiple certificates for Commercial Real Estate Finance courses with Mortgage Bankers Association.
Timeline
Loan Closing Manager/Vice President
National Mortgage Co.
01.2008 - Current
Closing Manager
C-Pac Mortgage
03.1998 - 12.2007
Business Clients Customer Service
AmSouth Bank, Now Known as Regions Bank
1991 - 1997
Residential Mortgage Closer
Citizens & Southern National Bank, Now Known as Bank of America
1987 - 1991
Personal Manager
Ponderosa Steak House
1978 - 1986
Business/Information Technology -
University of South Florida
Associate of Arts - Accounting/Business
St. Petersburg Junior College
Board positions
- Quail Park Homeowners Association
Secretary 2000 - 2012
- Columbia Dance Company
Secretary, Treasurer, Vice President 2000 - 2020