Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brenda Golden

Mt Clare,WV

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

38
38
years of professional experience

Work History

Senior Administrative Assistant

InfoCision
05.2007 - 09.2019


  • Kept files and records in content management systems such as MS SharePoint, EXCEL, and others.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Categorized and processed sensitive documents with information of deeply personal nature.

Customer Service Representative

Washington Mutual Finance
01.1982 - 07.2004
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Processed personal and mortgage loans from application to finish.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Education

High School Diploma -

Roosevelt Wilson High School
Nutter Fort WV
05.1971

Skills

  • Computers and Technology
  • Document and File Management
  • Multitasking and Time Management

Timeline

Senior Administrative Assistant

InfoCision
05.2007 - 09.2019

Customer Service Representative

Washington Mutual Finance
01.1982 - 07.2004

High School Diploma -

Roosevelt Wilson High School

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Brenda Golden