Brendan Curtis
Mechanicsburg,PA
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
8
8
years of professional experience
Work History
Sales Representative
Comcast
Mechanicsburg, PA
10.2022 - 11.2023
- Being a sales representative at Comcast, my job is to promote and sell all of our products to every person who walks through the door
- I have topped in sales 10 out of the 12 months I have been with the company and have been recognized multiple times through our regional meetings.
- Developed key customer relationships to increase sales.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Created successful strategies to develop and expand customer sales.
- Fostered relationships with customers to expand customer base and retain business.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Analyzed customer feedback to improve products and services.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
BMW Genius
BMW
Mechanicsburg, PA
09.2021 - 09.2022
- Knowledge of all vehicles
- Customer Service
- Employee Training
- Participated in weekly team meetings to discuss ways of improving product quality and customer satisfaction
- Greeted customers and provided product knowledge.
- Resolved customer complaints promptly and professionally.
- Answered incoming calls in a professional manner and responded to client inquiries.
- Coordinated delivery of purchased vehicles directly to customer's home or office address.
- Attended training sessions to stay up-to-date on BMW products and services.
- Conducted market research surveys regarding customer satisfaction levels with BMW products and services.
- Provided regular follow-up contact with clients after purchase.
Sales Associate
The HoneyBaked Ham
Mechanicsburg
10.2019 - 08.2021
- In my position I manage a small team as well as prepare food for catering orders and helping customers within the store when they need help
- I record inventory as well as type it into an inventory system
- I handle cash and cash deposits every night.
Sales Associate
Sheetz
Camp Hill
08.2018 - 08.2019
- Customer Service, Cashier, Inventory, Train newly hired employees
Deli Associate
Giant Food Stores
New Cumberland
07.2017 - 07.2018
- Customer Service, Inventory, Maintenance
Sales Associate
Olympia Sports
Goldsboro
12.2015 - 07.2017
- Customer Service, Inventory/Store breakdown and setup, Cashier, Train newly hired employees
Education
Associate's degree - Business Operations Management Program
YTI Career Institute
06.2022
Red Land High School
01.2016
Skills
- Customer service
- Excel
- Microsoft office
- Powerpoint
- Word
- Training
- Team player
- Sales (1 year)
- Sales Closing
- Customer Retention
- Lead Generation
- Relationship Building
- Complex Problem-Solving
- Negotiation Tactics
Additional Information
- SKILLS
- Advanced in Microsoft Office 365 including Word, Excel, Access and PowerPoint
- Web and tech savvy, require little to no training
- Strong communication and customer service skills; team player
Accomplishments
- Lead sales for 9 months consecutively
- Lead sales in region for 2 months consecutively
Languages
English
Professional
References
References available upon request.
Timeline
Sales Representative
Comcast
10.2022 - 11.2023
BMW Genius
BMW
09.2021 - 09.2022
Sales Associate
The HoneyBaked Ham
10.2019 - 08.2021
Sales Associate
Sheetz
08.2018 - 08.2019
Deli Associate
Giant Food Stores
07.2017 - 07.2018
Sales Associate
Olympia Sports
12.2015 - 07.2017
Associate's degree - Business Operations Management Program
YTI Career Institute
Red Land High School
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