Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Lacrosse Manager Canisius
Timeline
Generic

Brendan Dee

Lancaster,NY

Summary

Driven professional with a proven track record in customer service and efficient delivery, evidenced by high satisfaction ratings at Picassos. Skilled in money handling and food safety, with a knack for maintaining safe driving records. Demonstrated ability to enhance customer trust through prompt and accurate order fulfillment, leveraging local routes knowledge and memory skills for peak performance.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Pizza Delivery Driver

Picassos
09.2023 - Current
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Maintained a clean driving record, ensuring safe and responsible transportation of food items.
  • Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
  • Addressed issues and resolved customer complaints to establish trust and reliability.
  • Assisted in packing and loading food orders in delivery vehicle to fastrack process and maintain freshness.

Pizza Maker

Picassos
05.2022 - Current
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.

Kayak Guide

Elevator Alley Kayaks
02.2021 - 09.2021

My job was to greet guests at the kayak launch. Give instructions to customers on the procedures of the kayak. Carry and launch the guests into the water and help them get on and off safely and properly. I would have to help people who fell in the water as well as assist people struggling with the ride.

Education

High School Diploma -

Lancaster Highschool
Buffalo, NY
06.2023

No Degree -

Canisius College
Buffalo, NY
05.2027

Skills

  • Customer Service

  • Money Handling

  • Memory Skills

  • Efficient Delivery

  • Safe Driving

  • Vehicle Maintenance

Accomplishments

Some accomplishments.

Graduating from the academy of finance


Section Championship Winner Lacrosse


First Team Class A Lacrosse 3x

Certification

Microsoft Excel

Lacrosse Manager Canisius

  • Equipment Management: Overseeing and maintaining all team equipment, including uniforms, pads, helmets, and lacrosse sticks. Ensuring all equipment is in good condition and available for practices and games.
  • Practice Setup: Preparing the practice field by setting up cones, goals, and any other necessary equipment. Assisting coaches during practice sessions with drills and retrieving balls.

  • Communication: Acting as a liaison between coaches, players, and college administration. Communicating practice times, game schedules, and any changes to the team.


  • Player Support: Being available to assist players with any needs they may have, whether it’s related to equipment, academics, or personal issues.
  • Record Keeping: Keeping detailed records of game statistics, player performance, and team achievements for historical purposes and future reference.

Timeline

Pizza Delivery Driver

Picassos
09.2023 - Current

Pizza Maker

Picassos
05.2022 - Current

Kayak Guide

Elevator Alley Kayaks
02.2021 - 09.2021

High School Diploma -

Lancaster Highschool

No Degree -

Canisius College
Brendan Dee