Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brendan Gleason

Northville

Summary

I was dynamic supervisor at Mr. Shine who has a deep passion for enhancing customer satisfaction and working with a team. I foster a collaborative environment with my fellow coworkers while resolving conflicts effectively. I am committed to excellence, have a willingness for continual learning, and I am willing to fill any role necessary. I believe this job is a great opportunity for me to continue to learn and grow in my young work career.

Overview

6
6
years of professional experience

Work History

Supervisor

Mr. Shine
05.2022 - 06.2024
  • I oversaw daily operations of the car wash, including customer service needs, sales, and maintenance.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and morale to get the best out of everyone while having fun in the process.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns with overcharges or damages, and finding effective solutions.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.

Busser

Main Street Tavern
09.2020 - 12.2020
  • Reset and cleaned tables quickly to prepare for new customers.

Setup Crew Member

Begonia Brothers Service
05.2019 - 08.2019

I was responsible for setting up and tearing down graduation parties. I would set up tents, tables, chairs, bounce houses.

Bagger

Cantoro Italian Market & Bakery
04.2018 - 09.2018
  • Assisted with maintaining clean and organized store appearance.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Worked together with cashiers to guarantee customer satisfaction.
  • Assisted in maintaining a clean store environment for a pleasant shopping experience.

Education

Bachelor of Science - Business Administration And Management

Madonna University
Livonia, MI
05-2026

Skills

  • Training and mentoring
  • Goal oriented
  • Works well with others
  • Customer service experience
  • Team building
  • Attention to detail
  • Conflict resolution

Timeline

Supervisor

Mr. Shine
05.2022 - 06.2024

Busser

Main Street Tavern
09.2020 - 12.2020

Setup Crew Member

Begonia Brothers Service
05.2019 - 08.2019

Bagger

Cantoro Italian Market & Bakery
04.2018 - 09.2018

Bachelor of Science - Business Administration And Management

Madonna University
Brendan Gleason