Brendan Glesmann
Carpinteria,USA
Summary
Seasoned private-club executive with 15+ years of leadership experience across luxury member-owned and corporate-managed clubs in California, Florida, Michigan, and New Hampshire. Proven operator with expertise in clubhouse operations, food & beverage, capital projects, staff development, SOP implementation, and high-touch member communications. Seeking an Assistant General Manager role at a premier Los Angeles club.
Overview
21
21
years of professional experience
Work History
General Manager
Wood Ranch Golf Club
10.2024 - Current
- Lead all operational, financial, and service functions for a $7 million private club within a corporate-managed portfolio.
- Developed and implemented strategic marketing initiatives to increase club membership.
- Managed budget allocation and financial forecasting to ensure fiscal responsibility and long-term organizational growth.
- Oversaw staff training programs, promoting team development and operational efficiency.
- Coordinated events and tournaments, ensuring seamless execution and customer satisfaction.
- Cultivated strong relationships with members, vendors, and partners to ensure long-term success and loyalty.
Clubhouse Operations Manager
Las Posas Country Club
07.2022 - 10.2024
- Senior operations leader at a corporate-managed private club.
- Managed food and beverage, aquatics, communications and facilities maintenance departments.
- Developed comprehensive food and beverage programming including curated wine and spirit tasting dinners, excursions, and events.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Oversaw daily operations to ensure seamless and exceptional service delivery and member satisfaction.
- Implemented process improvements that enhanced operational efficiency and reduced costs.
- Managed inventory control systems, ensuring optimal stock levels and timely replenishment.
- Coordinated maintenance schedules for facilities, promoting safety and aesthetic appeal.
- Developed standard operating procedures to streamline operations and maintain compliance with regulations.
Clubhouse Operations Manager
Birnam Wood Golf Club
03.2020 - 06.2022
- Responsible for all things related to Clubhouse and non-golf management at this luxury member only facility with over 700 private members.
- Management of all personnel (80+ team members) and daily operations in all departments including Front Desk & Reception, Food & Beverage, Catering & Events, Tennis, Fitness Center, Building and Grounds Maintenance/Engineering, Housekeeping and 18 Luxury Cottage Rentals.
- Development of an award winning wine program encompassing 35,000+ wines. CMAA “Best Wine Program” award for state of California. Development of Birnam Wood Club for members increasing monthly wine sales revenue by $35,000-$50,000 per month through club sales, email blasts, and wine dinners.
- Generation and compliance with annual budgets for all departments as well as generation of a 5 year capital plan.
- Streamlining of operations and creation of SOPs for all departments to improve profitability and enhance member satisfaction.
- Recruitment, hiring and training of all personnel including evaluation of staff performance and action plan development and growth plans for all staff members.
Service Director
Key Biscayne Yacht Club
08.2016 - 12.2019
- Recruited to serve as wine steward for this upscale Miami Yacht Club. Quickly advanced to Director of Service by improving service standards, staff training and hands-on managerial oversight. Streamlined wine/liquor inventory controls and storage. Improved pricing structures and lackluster wine list resulting in higher sales, profit margins and member participation in wine events and overall department satisfaction.
“East Club” Captain/Manager
Bonita Bay Country Club
10.2011 - 08.2016
- Responsible for inventory controls, daily operations, staffing and overall management of secondary, satellite facility which included two golf courses with full service dining room and bar. As Captain for Main Clubhouse, worked in all aspects of front-of-the-house operations; banquets for up to 300, busy dining areas and bar.
Dining Room & Events Manager
Bonita Bay Country Club
01.2007 - 01.2011
- Continued to improve my personal and professional skills in serving the wealthy membership base of these two prestigious clubs and gained excellent experience in exceeding demanding expectations.
Dining Room & Events Manager
Bald Peak Colony Club
01.2007 - 01.2011
- Continued to improve my personal and professional skills in serving the wealthy membership base of these two prestigious clubs and gained excellent experience in exceeding demanding expectations.
Dining Room Manager
Walnut Creek Country Club
04.2005 - 11.2007
Education
Court of Master Sommelier
01.2017
Cape Cod Community College
Bachelor of Arts - Psychology
Southern Illinois University, Carbondale
Carbondale, ILSkills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Employee relations and conflict resolution
- Staff training
- Strategic planning forecasting and budgeting
- Process improvement
- Health and safety compliance
- Building and facility management
- P&L management
Timeline
General Manager
Wood Ranch Golf Club
10.2024 - Current
Clubhouse Operations Manager
Las Posas Country Club
07.2022 - 10.2024
Clubhouse Operations Manager
Birnam Wood Golf Club
03.2020 - 06.2022
Service Director
Key Biscayne Yacht Club
08.2016 - 12.2019
“East Club” Captain/Manager
Bonita Bay Country Club
10.2011 - 08.2016
Dining Room & Events Manager
Bonita Bay Country Club
01.2007 - 01.2011
Dining Room & Events Manager
Bald Peak Colony Club
01.2007 - 01.2011
Dining Room Manager
Walnut Creek Country Club
04.2005 - 11.2007
Court of Master Sommelier
Cape Cod Community College
Bachelor of Arts - Psychology
Southern Illinois University, Carbondale