Behavioral health professional with extensive experience in peer support, crisis intervention, residential program management, staff supervision, and quality assurance. Skilled in team leadership, program development, and community collaboration. Drawing from personal lived experience in recovery, I bring authenticity, empathy, and a strong commitment to supporting positive outcomes for individuals and teams.
Overview
4
4
years of professional experience
Work History
Crisis Peer Support Professional
True North Recovery
Wasilla
04.2026 - Current
Provided peer support and crisis intervention for individuals experiencing mental health or substance use crises.
Assisted with safety planning, resource referrals, and connection of clients to ongoing services.
Completed clear, accurate documentation to meet billing and program requirements.
Worked closely with crisis teams, providers, and community partners to support client needs.
Used a person-centered approach to help clients stabilize and move toward recovery.
Residential Supervisor
True North Recovery
Wasilla, Ketchikan, Fairbanks
03.2024 - 04.2026
Supervised peer support staff across multiple residential facilities, providing individual and group supervision for both frontline and leadership-level employees.
Traveled statewide to support program operations, strengthen team performance, and maintain alignment with organizational values and service standards.
Screened applicants and assisted with variance application process, conducted interviews, created staff scheduling, conducted performance evaluations, ensured staff development, and managed staff.
Assisted in developing internship and workforce development training programs.
Fostered partnerships with community providers and partners.
Participated in clinical team meetings and conducted quality assurance reviews of documentation and billing to support compliance and quality client care.
Residential Peer Lead
True North Recovery
Wasilla
03.2022 - 03.2024
Facilitated recovery-focused groups including Relapse Prevention, 12-Step Facilitation, Healthy Living, and process groups while maintaining timely and accurate documentation of client services and group participation.
Completed client intakes, UA testing, and lab submissions in accordance with program requirements.
Trained and supported new staff as a Peer Lead, reinforced program standards, and assisted with day-to-day operations.
Transported clients to appointments, community meetings, and recreational activities while supporting treatment goals and recovery.
Collaborated with clinical and residential teams to promote client progress and positive treatment outcomes.
Education
Nine Star
Palmer
Skills
Staff Supervision & Leadership Development
Crisis Intervention
Documentation & Compliance
Conflict Resolution
Client Care Coordination
Group Facilitation
Client Advocacy & Support Services
Knowledge of Ethical Standards
Accomplishments
Employee of the Year 2025
Emerging Leader Award 2024
Member of the MyHouse Board of Directors for homeless youth services.
Senior Administrative Coordinator at OU Data Institute for Societal ChallengesSenior Administrative Coordinator at OU Data Institute for Societal Challenges
Educated patients and answered questions about health condition, prognosis, and treatment.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Upheld professional nursing standards and ethical principles when advocating for patients' rights, respecting their autonomy, and maintaining confidentiality at all times.
Facilitated therapeutic communication, conflict resolution, and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Contributed to improved departmental performance metrics through prompt documentation of assessments, interventions, and patient.
Responses in electronic medical records.
Promoted a safe and supportive environment for both patients and staff members by adhering to infection control protocols, maintaining equipment, and following safety guidelines.
Performed triage on incoming patients and determined severity of injuries and illnesses
Communicated with healthcare team members to plan, implement and enhance treatment strategies
Acted as a resource for colleagues by sharing clinical expertise, participating in educational opportunities, and serving as a preceptor for new nurses joining the Emergency Department team.
Collaborated with multidisciplinary healthcare teams to develop comprehensive care plans for patients presenting with diverse medical conditions. at AdventHealthEducated patients and answered questions about health condition, prognosis, and treatment.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Upheld professional nursing standards and ethical principles when advocating for patients' rights, respecting their autonomy, and maintaining confidentiality at all times.
Facilitated therapeutic communication, conflict resolution, and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Contributed to improved departmental performance metrics through prompt documentation of assessments, interventions, and patient.
Responses in electronic medical records.
Promoted a safe and supportive environment for both patients and staff members by adhering to infection control protocols, maintaining equipment, and following safety guidelines.
Performed triage on incoming patients and determined severity of injuries and illnesses
Communicated with healthcare team members to plan, implement and enhance treatment strategies
Acted as a resource for colleagues by sharing clinical expertise, participating in educational opportunities, and serving as a preceptor for new nurses joining the Emergency Department team.
Collaborated with multidisciplinary healthcare teams to develop comprehensive care plans for patients presenting with diverse medical conditions. at AdventHealth