Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Brendan Haines

Wasilla

Summary

Behavioral health professional with extensive experience in peer support, crisis intervention, residential program management, staff supervision, and quality assurance. Skilled in team leadership, program development, and community collaboration. Drawing from personal lived experience in recovery, I bring authenticity, empathy, and a strong commitment to supporting positive outcomes for individuals and teams.

Overview

4
4
years of professional experience

Work History

Crisis Peer Support Professional

True North Recovery
Wasilla
04.2026 - Current
  • Provided peer support and crisis intervention for individuals experiencing mental health or substance use crises.
  • Assisted with safety planning, resource referrals, and connection of clients to ongoing services.
  • Completed clear, accurate documentation to meet billing and program requirements.
  • Worked closely with crisis teams, providers, and community partners to support client needs.
  • Used a person-centered approach to help clients stabilize and move toward recovery.

Residential Supervisor

True North Recovery
Wasilla, Ketchikan, Fairbanks
03.2024 - 04.2026
  • Supervised peer support staff across multiple residential facilities, providing individual and group supervision for both frontline and leadership-level employees.
  • Traveled statewide to support program operations, strengthen team performance, and maintain alignment with organizational values and service standards.
  • Screened applicants and assisted with variance application process, conducted interviews, created staff scheduling, conducted performance evaluations, ensured staff development, and managed staff.
  • Assisted in developing internship and workforce development training programs.
  • Fostered partnerships with community providers and partners.
  • Participated in clinical team meetings and conducted quality assurance reviews of documentation and billing to support compliance and quality client care.

Residential Peer Lead

True North Recovery
Wasilla
03.2022 - 03.2024
  • Facilitated recovery-focused groups including Relapse Prevention, 12-Step Facilitation, Healthy Living, and process groups while maintaining timely and accurate documentation of client services and group participation.
  • Completed client intakes, UA testing, and lab submissions in accordance with program requirements.
  • Trained and supported new staff as a Peer Lead, reinforced program standards, and assisted with day-to-day operations.
  • Transported clients to appointments, community meetings, and recreational activities while supporting treatment goals and recovery.
  • Collaborated with clinical and residential teams to promote client progress and positive treatment outcomes.

Education

Nine Star
Palmer

Skills

  • Staff Supervision & Leadership Development
  • Crisis Intervention
  • Documentation & Compliance
  • Conflict Resolution
  • Client Care Coordination
  • Group Facilitation
  • Client Advocacy & Support Services
  • Knowledge of Ethical Standards

Accomplishments

  • Employee of the Year 2025
  • Emerging Leader Award 2024
  • Member of the MyHouse Board of Directors for homeless youth services.

Timeline

Crisis Peer Support Professional

True North Recovery
04.2026 - Current

Residential Supervisor

True North Recovery
03.2024 - 04.2026

Residential Peer Lead

True North Recovery
03.2022 - 03.2024

Nine Star
Brendan Haines