Brian Gordon
Dover,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Crisis Outreach Peer Support Specialist
Mental Health Association Inc.
West Orange, New Jersey
10.2024 - Current
- Educated clients on available community resources that could enhance their quality of life.
- Actively listened and responded empathetically when interacting with clients.
- Provided crisis intervention services to individuals in need of emotional and mental support.
- Engaged in outreach efforts to increase awareness about the organization's mission and goals.
- Assisted clients with developing healthy coping skills to manage stressors.
Outreach Case Manager
Mental Health Association Inc.
West Orange, New Jersey
07.2023 - 10.2024
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Provided crisis intervention support for clients in emergency situations.
- Collaborated with medical professionals to coordinate treatment plans for clients.
- Maintained accurate case records and documentation according to agency guidelines.
- Counseled clients on available resources within the community that could help meet their needs.
- Organized group activities to provide socialization opportunities for clients.
- Provided referrals to appropriate health care providers or other community resources.
- Monitored client progress through regular follow-up contacts.
- Educated clients about mental health conditions, medications and self-care techniques.
- Coordinated transportation services for clients who lacked access to reliable transportation.
- Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
- Collaborated with healthcare providers, lawyers, employers and other stakeholders involved in a client's case.
- Assisted individuals with eligibility for available benefits.
Driver
Uber
Bloomfield, NJ
06.2021 - 12.2023
- Delivered goods and services to customers on time and in excellent condition.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Picked up clients from specific locations to transport and drop off at destinations.
Heavy Equipment Operator 12N
US Army
Farmingdale, NY
02.2015 - 02.2023
- Operated front end loader to move dirt and different base materials.
- Operated digging and transporting equipment to efficiently fulfill project requirements.
- Transported materials around construction sites to work locations.
- Loaded and offloaded rocks, debris and other materials from heavy equipment.
- Checked fuel supplies at sites to verify adequate availability.
- Adjusted throttles, switches and pedals to operate bulldozers, trench excavators, road graders or backhoes.
- Drove and maneuvered equipment in successive passes over working areas to remove topsoil, vegetation or rocks.
- Followed safety regulations while operating equipment to achieve safe conduct.
- Operated excavators and other construction equipment to properly grade land.
Carpenter 12W
US Army
Farmingdale, NY
02.2015 - 02.2023
- Used various carpenter's hand tools, portable power tools and standard measuring instruments.
- Shaped or cut materials to proper measurements using hand tools, machines or power saws.
- Used band, circular and compound miter saws.
- Promoted team safety by keeping work areas free of hazards.
- Prioritized work, keeping carpentry jobs on task and within budget.
- Anchored and braced forms to complete precise joining.
Sales Specialist
Home Depot
Totowa, NJ
08.2018 - 10.2022
- Educated customers on product features and technical details to highlight benefits.
- Stayed up to date on company products and services to support sales objectives.
- Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
- Gave top-notch service to everyone in order to provide ample sales opportunities.
- Calculated production, delivery and installation costs to provide customers with accurate quotes.
- Researched competitors, economics and other key facets to better understand current market trends.
- Answered product questions with up-to-date knowledge of sales and promotions.
Education
Bachelor of Science - Public Health
Montclair State University
Montclair, NJ01-2024
Associate of Arts - Liberal Arts And General Studies
Passaic County Community College
Paterson, NJ05.2019
Skills
- Passenger support
- Problem resolution
- First Aid/CPR
- Microsoft Office
- Customer service
- Supervision and leadership
- PPE use
- Training and development
- Combat planning
- Community outreach
- Needs assessment
- Records management
- Case management
- Referral coordination
- Care coordination
- Discharge planning
- Client advocacy
- Medical records management
- Progress evaluation
- Health history documentation
- Peer recovery specialty
- Peer support ethics
- Mental health services
- Motivational interviewing
- Arranging transportation
- Substance abuse awareness
- Appointment scheduling
- Multicultural sensitivity
- Positive environment facilitation
- Mental health advocacy
- Equipment operation
- Load handling
- Vehicle inspection
- Safety compliance
- Loader controls
- Grading techniques
- Construction background
- Bulldozer operation
- Parts lubrication
- Dozer blade usage
- Moving and leveling dirt
- Scraper operation expertise
- Backhoe operation
- Crisis intervention
- Resource coordination
- Conflict resolution
- Non-violent resolutions
- Veteran support
- Homelessness support
- Domestic violence intervention
- Maintaining security
- Weapons handling
Timeline
Crisis Outreach Peer Support Specialist
Mental Health Association Inc.
10.2024 - Current
Outreach Case Manager
Mental Health Association Inc.
07.2023 - 10.2024
Driver
Uber
06.2021 - 12.2023
Sales Specialist
Home Depot
08.2018 - 10.2022
Heavy Equipment Operator 12N
US Army
02.2015 - 02.2023
Carpenter 12W
US Army
02.2015 - 02.2023
Bachelor of Science - Public Health
Montclair State University
Associate of Arts - Liberal Arts And General Studies
Passaic County Community College