Brendan Kelsey
Missouri,TX
Summary
Hardworking Master Automotive Technician successful at correcting mechanical problems, completing routine maintenance and improving vehicle operations. Seasoned automotive repair professional adept at inspecting, troubleshooting and repairing wide range of vehicles and issues. Knowledgeable about service schedules, well-versed in reading technical documentation and familiar with scoping various components.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Master Certified Volkswagen Technician
Archer Volkswagen
03.2013 - Current
- Repaired and replaced worn and damaged components.
- Read and followed technical documentation to complete accurate repairs.
- Investigated customer complaints to identify cause of malfunctions.
- Analyzed vehicle data using advanced diagnostic equipment.
- Coordinated with parts department to determine availability of necessary components.
- Corrected faults and maximized performance by rebuilding systems and individual components.
- Explained estimates and determined repair timelines to manage customer expectations.
Automotive Technician
BAR Tuning
02.2012 - 03.2013
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Automotive Technician Level II
The City Of Lake Jackson
10.2011 - 03.2012
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Addressed routine equipment maintenance according to established schedule.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Completed job reports and logs immediately following service calls.
Night Manager
O'Reilly Auto Parts
03.2011 - 12.2011
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
- Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
- Managed 6 employees in delivering smooth, productive night shift operations.
Parts Sales Associate
Autozone
12.2010 - 03.2011
- Ordered parts from various distributors to fulfill demands.
- Assisted customers in finding appropriate parts promptly.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Stocked and managed stock of parts.
Auto Center Manager
Sears Automotive Center
10.2010 - 03.2011
- Achieved 40% increase in productivity in fixed operations, parts and service department.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Automotive Technician Level 4
Sears Automotive Center
10.2007 - 10.2010
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Night Manager
O'reilly Auto Parts
08.2005 - 10.2006
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Created nightly shift task lists to assign duties to each employee.
- Trained and mentored new and existing staff to achieve best practices.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
Education
Associate of Applied Science - Automotive Technology
Brazosport College
Lake Jackson, TX05.2012
Skills
- System and Component Calibration
- Engine Tuning and Analysis
- Diagnostic Procedures
- Hardworking and Dedicated
- Safety Policies and Procedures
- Coordination with Service Team
- New Employee Training
- Work Orders and Documentation
- Dealership and Factory Standards
- Aftermarket Component Installation
- Hybrid and Electric Vehicle Service
Accomplishments
- Achieved Rank of Eagle Scout from the Boy Scouts of America at age 15.
Certification
ASE Master Certified
Volkswagen Master Certified Technician
Timeline
Master Certified Volkswagen Technician
Archer Volkswagen
03.2013 - Current
Automotive Technician
BAR Tuning
02.2012 - 03.2013
Automotive Technician Level II
The City Of Lake Jackson
10.2011 - 03.2012
Night Manager
O'Reilly Auto Parts
03.2011 - 12.2011
Parts Sales Associate
Autozone
12.2010 - 03.2011
Auto Center Manager
Sears Automotive Center
10.2010 - 03.2011
Automotive Technician Level 4
Sears Automotive Center
10.2007 - 10.2010
Night Manager
O'reilly Auto Parts
08.2005 - 10.2006
Associate of Applied Science - Automotive Technology
Brazosport College
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