Summary
Overview
Work History
Education
Skills
Timeline
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Brendan Krog

Philadelphia,PA

Summary

Passionate leader in retail operations with over 10 years experience. Proven leadership skills with an excitement for taking on new challenges and responsibilities. Committed to cultivating a positive work culture.

Overview

9
9
years of professional experience

Work History

General Manager

Montclair Bread Company
04.2022 - 04.2024
  • -Inventory Management: Implemented effective inventory management strategies, resulting in improved cost-efficiency and product availability.
  • -Scheduling: Created weekly schedule, decreasing payroll costs by over 30% while improving customer wait times.
  • -Recruitment and Training: Led recruitment process, identifying top talent to join the team, and provided comprehensive training programs.
  • -Payroll Management: Managed payroll procedures, accurately documenting hours worked and ensuring timely disbursement.
  • -Retail Operations: Actively participated in retail activities, engaging with customers, handling transactions, and addressing inquiries

Delivery Driver

Papa John's Pizza
12.2018 - 04.2022
  • - Took orders efficiently over the phone, ensuring accuracy and excellent customer service.
  • - Assisted in preparing food items according to company standards and recipes.
  • - Demonstrated strong time-management skills by successfully making approximately 30 deliveries per shift.

Store Manager

Kohr's Frozen Custard
04.2015 - 07.2020
  • - Managed inventory levels effectively, ensuring adequate stock levels to meet customer demand
  • - Developed and maintained employee schedules, including daily breaks, to ensure efficient operations and optimal staffing levels.
  • - Monitored and evaluated staff performance, providing feedback and coaching to drive continuous improvement.
  • - Resolved customer complaints and issues in a timely and professional manner, upholding the company's reputation for exceptional service.

Education

Bachelor of Arts - Music

Ramapo College of New Jersey
Mahwah, NJ
05.2023

Skills

  • Leadership and team building
  • Problem Resolution
  • Operations Management
  • Team Player
  • Customer Relations
  • Staff training/development

Timeline

General Manager

Montclair Bread Company
04.2022 - 04.2024

Delivery Driver

Papa John's Pizza
12.2018 - 04.2022

Store Manager

Kohr's Frozen Custard
04.2015 - 07.2020

Bachelor of Arts - Music

Ramapo College of New Jersey

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Brendan Krog