Brendan LaBarba
Orlando,FL
Summary
Dedicated and hardworking young professional with a strong work ethic and excellent teamwork skills. Known for my willingness to go above and beyond to achieve goals in and outside the workplace, I quickly grasp new concepts and adapt to new environments effectively.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Officer
Universal Orlando Resort
Orlando, FL
02.2023 - Current
- Supervise and ensure safety of 25,000+ guests in the park
- Provide directions and customer service to guests
- Assist with lost and found item turn-ins
- Help lost children/parents find one another
- Respond to all calls pertaining to Medical Emergencies, Disturbances, Give key assists to appropriate team members, natural hazards such as Fire, Gas, Electrical, and floods
- Screen Guests through an X-Ray machine to ensure no Firearms, explosive devices, Knives or any human harmful objects make it through
- Wand down Guests that set off Metal detection devices to ensure the safety of other guests and team members
- Maintain knowledge on all 10 codes and Signal codes to professionally communicate Via Radio
- Maintain Knowledge on all Computer systems to verify and track all items, packages and people coming on property
- Know all Gates and areas on Property to ensure quick travel to location when responding to all call types and assisting AMR onto property
- Use basic medical knowledge to assist with medical emergencies and dispatch appropriate Departments.
Infantryman
Army National Guard
West Frankfort, IL
11.2019 - Current
- Perform as a member of a fire team during drills and combat
- Aid in the mobilization of vehicles, troops, and weaponry
- Assist in reconnaissance missions
- Process prisoners of war and captured documents
- Use, maintain and store combat weapons
- Maintain a clean and safe environment while at home unit.
Front Desk Assistant
Mayweather boxing and Fitness
Oviedo, FL
12.2022 - 02.2023
- Assist guests and members with check-ins
- Explain membership options and sign guests up for memberships
- Set up equipment according to schedule planned for current class
- Make phone calls and emails to prospects about free class options and memberships
- Clean restrooms and fill hygiene supplies
- Vacuum and mop floors at closing and opening time
- Sell floor products such as boxing gloves, hand wraps, and clothing.
In-Seat Server
Delaware North at Busch Stadium
St. Louis, MO
04.2022 - 08.2022
- Prepare food orders for the customers
- Carry out orders from kitchen to guest seating in the stadium
- Give directions to lost guests
- Prepare food and drink items
- Performs opening, closing, and side work duties as assigned.
Front Desk Assistant
Club Fitness
O'Fallon, IL
11.2021 - 08.2022
- Greet and check-in members and guests
- Answer phone inquiries and provide customer service
- Schedule appointments and classes
- Prepare smoothies and customer orders
- Process payments
- Assist with membership sales and renewals
- Update member information in the database
- Maintain a clean and organized reception area
- Assist with the maintenance of gym equipment
- Troubleshoot and resolve customer complaints and issues
- Clean and maintain a clean environment in restrooms and daycare area
- Supervise kids in the daycare room
- Check-in members to daycare area
- Provide general administrative support as needed.
Insurance Producer
American Income life
Chicago, IL
09.2021 - 01.2022
- Call different Union members about their Life Insurance benefits and explain their options to them
- Sign members up for different life insurance options to best fit their needs
- Go through various medical questions of the members to ensure they are in the clear for coverage
- Mail out benefit packets to all signed and approved guests
- Assist with any concerning questions of members
- Maintain a valid Insurance Producer License
Cadet/Former Platoon Sergeant
SIUC Army ROTC
Carbondale, IL
08.2019 - 01.2021
- Assist and lead in reconnaissance missions and battle drills
- Teach and lead a platoon of 50+ Cadets assuring they are in the right place at the right time and in the right uniform
- Assist with the planning of PT sessions for the platoon
- Look at weather data to help determine uniform for Cadets
- Take care of and inform Team Leaders appointed under me of pass downs
- Control the emailing system for the program as the S-6 of the company
- Monitor radio battery life and counts
- Write counseling statements for Cadets with recurring negative behavior
- Follow direct orders of Cadre appointed over me
- Maintain a strong leadership role and teaching skills for new Cadets.
Deli Clerk
Dierbergs Market
Shiloh, IL
06.2019 - 08.2019
- Provide friendly and courteous service to customers
- Maintain cleanliness of work area, equipment, deli cases, and backroom
- Slice and weigh lunch meats and cheeses
- Fill/rotate/date products for the display case
- Operate meat and cheese slicer, scales, and wrapping equipment
- Utilize cooking equipment
- Prepare sandwiches, party trays, salads, and special orders
- Pull product from cases for proper storage
- Answer phone and take special orders with courtesy and friendliness
- Assist with other duties as assigned.
Fire Cadet/Explorer
Swansea Fire Department
Swansea, IL
05.2017 - 08.2019
- Participate in classroom instructions
- Lift, carry, and operate heavy tools and equipment
- Perform maintenance of departmental equipment, buildings, and grounds
- Clean fire trucks after calls
- Participate in training activities alongside the firefighters.
Bagger/Cart boy
Dierbergs Market
Shiloh, IL
08.2018 - 06.2019
- Provide continuous attention to customer needs
- Unload customers' purchases onto the conveyor belt at the checkout
- Pack customer purchases in a manner to prevent damages
- Carry or push groceries in a shopping cart to the customer's car and load groceries into the vehicle
- Restock items
- Collect shopping carts from parking lot and other areas and return to designated area
- Keep work area clean, orderly, and free from safety hazards
- Perform other job-related duties as assigned.
Busser
Texas Roadhouse
Shiloh, IL
11.2017 - 06.2018
- Carry large loads of dishes to the kitchen for disposal of food and/or debris
- Support other areas of the restaurant as necessary
- Assist with closing tasks such as sweeping the floors, mopping the restrooms, taking out all trash bins, and covering peanut bins
- Complete additional tasks as assigned.
Education
Some College (No Degree) -
Full Sail University
Winter Park, FL01-2022
Associate of Arts -
Southern Illinois University Carbondale
Carbondale, IL06-2021
High School Diploma -
Belleville East High School
Belleville Illinois08.2019
Some College (No Degree) - Infantry/First Aid
US Army Armor School
Fort Benning, GA06-2019
Skills
- Work ethic
- Communication
- Teamwork
- Problem Solving
- Adaptability
- Time Management
- Military experience
- Customer Service
- Report Writing
- Emergency Management
- Conflict de-escalation
- Security systems knowledge
- First Aid Certified
Certification
- Licensed Insurance Producer
- CPR Certified
- Infantry Diploma
Timeline
Security Officer
Universal Orlando Resort
02.2023 - Current
Front Desk Assistant
Mayweather boxing and Fitness
12.2022 - 02.2023
In-Seat Server
Delaware North at Busch Stadium
04.2022 - 08.2022
Front Desk Assistant
Club Fitness
11.2021 - 08.2022
Insurance Producer
American Income life
09.2021 - 01.2022
Infantryman
Army National Guard
11.2019 - Current
Cadet/Former Platoon Sergeant
SIUC Army ROTC
08.2019 - 01.2021
Deli Clerk
Dierbergs Market
06.2019 - 08.2019
Bagger/Cart boy
Dierbergs Market
08.2018 - 06.2019
Busser
Texas Roadhouse
11.2017 - 06.2018
Fire Cadet/Explorer
Swansea Fire Department
05.2017 - 08.2019
Some College (No Degree) -
Full Sail University
Associate of Arts -
Southern Illinois University Carbondale
High School Diploma -
Belleville East High School
Some College (No Degree) - Infantry/First Aid
US Army Armor School
Similar Profiles
Betsy Ortiz CruzBetsy Ortiz Cruz
Event Guide at Universal Studios – Universal Orlando ResortEvent Guide at Universal Studios – Universal Orlando Resort
Samara BakerSamara Baker
Operations & Guest Services Specialist at Universal Orlando ResortOperations & Guest Services Specialist at Universal Orlando Resort
Tami HeilmanTami Heilman
Shared Services Coordinator, Revenue Operations at Universal Orlando ResortShared Services Coordinator, Revenue Operations at Universal Orlando Resort
Katherine LowryKatherine Lowry
Attractions Operator EPIC Universe at Universal Orlando ResortAttractions Operator EPIC Universe at Universal Orlando Resort
Amy RodriguezAmy Rodriguez
Pharmacy Technician/ Delivery Driver at Goldenrod PharmacyPharmacy Technician/ Delivery Driver at Goldenrod Pharmacy