Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Visual Flight Observer
Connexicore
02.2023 - 02.2024
Plan and coordinate projects around the country
Occasionally help execute said projects on site
Communicate with team members over logistics daily
Regularly generate creativity solutions for clients.
Server
Captain Pete's Boathouse
06.2020 - 12.2023
Handle multiple groups of customers at any given time
Deliver premier customer service to all guests
Communicate with variety of coworkers in a fast pace environment
Regularly worked 14 hour days in repetition on top of 40 hour plus work week.
Line Service Technician
Atlantic Aviation
08.2022 - 02.2023
Prioritize necessary tasks for maximum team efficiency
Trained new hires
Strictly complied with regulations
Emergency fuel spill response.
Line Service Technician (Tow Certified)
Signature Flight Support
10.2021 - 08.2022
1st line of customer service
Towing various aircraft
Fuel aircraft and interact with pilots of different backgrounds
Receive and accept fuel shipments and corresponding paperwork.
Line Service Technician (Tow Certified)
Legend Aviation
12.2019 - 08.2021
Oversee the Embry-Riddle Flight Line fueling operations
Handle the Central Arizona Fire Tanker Base fueling coordination
Customer service support
Preparing the FBO for open and close.
Audio Engineer
Captive Audio
07.2017 - 08.2020
Plan Install of high end audio equipment
Travel to various job sites with where unique problem solving skills were necessary
Work in sensitive locations (high end homes with customers on site)
Handle expensive equipment in near zero error environments.
Server
El Gato Azul
Prescott, AZ
08.2016 - 06.2018
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Bachelor of Science - Aeronautics
Embry-Riddle Aeronautical University
Prescott, AZ
05.2021
Skills
Perceptiveness
Customer Service
Data Gathering
Procedure Monitoring
License And Hours
California Food Handlers (San Diego County approved)
California ABC
80 Hours towards a Private pilot license (in progress)
Organizations
ALPA (Air Line Pilots Association)
Wings Above Yavapai (Prescott, Arizona)
Young Eagles (Lago Vista, Texas)
Cover Letter
03/06/2024, To Whom It May Concern:
Thank you for the opportunity to apply for a position at your company. After reviewing your company description, it's clear to me you're looking for a candidate that is extremely familiar with the responsibilities associated with the role and can perform them confidently. Given these requirements, I am certain that I have the necessary skills to successfully do the job adeptly and perform above expectations.
I have been a hard-working passionate student (3.2 GPA, BS in Aeronautics) who graduated from Embry- Riddle Aeronautical University. During the course of my academic career, I also managed to accrue nearly 5 years of work experience during my time there. I had the privilege of working for Legend Aviation (amongst other jobs)as a Line Service Technician in my free time, where I learned valuable professional skills such as attention to detail, the ability to stay calm under pressure, and how to always adapt and overcome in the face of problem solving. In both my academic and professional life, I have been consistently praised as focused by my professors and peers. Whether working on academic, extracurricular or professional projects, I apply proven leadership, communication, and problem- solving skills, which I hope to leverage into a role at your company.
After reviewing my resume, I hope you will agree that I am the type of competent and competitive candidate you are looking for. I look forward to elaborating on how my specific skills and abilities will benefit your organization as well as my unique journey through Aviation. Please contact me at (512)-767-2944 or via email at baleichty@gmail.com to arrange for a convenient meeting time.
Thank you for your consideration, and I look forward to hearing from you soon.
Cordially,
Brendan Leichty
References
Karen Reed, 9401 Burnet rd, Austin, Texas, 78758, (512)-203-9934, Karen was responsible for dispatching me and my team to job sites, and informed us of the challenges each would bring. She was a veteran of the industry for 20+ years, as a team we were constantly praised for our problem solving and efficiency.
Ronnie Miracle, 2020 Clubhouse Dr, Prescott, AZ, 86301, (928)-202-1144, Ronnie was my line service manager at my previous job, was responsible for training me and we collaborated on company problems regularly. During my time at Legend, I was regularly expected to train and review fellow colleagues under the supervision of Ronnie. Mr. Miracle has been an outstanding long time employee for his organization, and earned a reputation I hope to replicate for your business.
David Williams, 4321 Emma Browning rd, Austin, Texas, 78719, (832)-933-0087, David was my Duty Manager during my time at Signature Austin, he can attest to my work ethic and can do attitude. Before his time at Signature, David was a flight engineer instructor in the United States Navy for 23 years and used the techniques he learned there to teach me the best way to handle different adverse conditions. We share a passion for aviation, and I am thankful he has been such a positive influence in my life who has continuously inspired me to reach my full potential in my career path and beyond.
Isaiah Dunn, 4309 Emma Browning Ave, Austin, Texas, 78719, (512)-586-9831, Isaiah was my shift lead at Atlantic, who helped prepare me for a leadership position in the company. While I never reached that position due to an offer from another company, Isaiah taught me many valuable lessons in what it takes to lead. From his time in the navy, to his employment repairing wind turbines, Mr. Dunn learned and shared a lot of daily wisdom and emotional intelligence with me.
Micheal Campbell, 18200 Lakepoint Cove, Point Venture, Texas, 78645, (512)-461-7482, Micheal is the part owner and head manager at Captain Pete's Boathouse where I worked on and off for about 3 years. The restaurant underwent different management while I was there, Micheal is the current manager. I was his right hand man who was in charge of organizing other servers in the proper sections as well as opening and closing duties. The Boathouse would regularly have an hour wait for tables as well as a younger staff who for many this was their first job. Campbell can also attest to me not missing a day of work during my time there, all while having another full time job to attend.
Anthony Romero, 4600 Mueller Blvd, Austin, Texas, 78723, (805)-674-9555, Anthony Romero was a former classmate of mine at Embry-Riddle who saw me as a great addition to his drone project at Connexicore. As soon as Anthony was hired on as a senior project manager, I was his first call for a much needed Visual Flight Observer position. My degree in Aeronautics proved very valuable for the team, we ran projects across multiple states and were never unsuccessful. While we encountered many close calls in high stress situations, we each played our part at ensuring each mission was completed with high satisfaction.
Volunteer Experience
Yavapai Big Brothers Big Sisters (2017-2020)
Embry Riddle Intramurals and Sporting event (2016-2020)