Brendan Mannheim

• Maintained a clean and sanitary environment for pets by regularly cleaning enclosures, bedding, and play areas.
• Provided exceptional customer service through clear communication, timely responses to inquiries, and professional demeanor at all times.
• Monitored animal behavior closely to identify signs of distress or illness promptly and took appropriate action when needed.
• Enhanced customer satisfaction by providing personalized pet care services tailored to individual needs.
• Improved pet health and wellbeing by administering medication, conducting routine checkups, and addressing any special needs.
• Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.

• Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
• Safely handled various breeds of dogs, ensuring their comfort throughout the bathing process.
• Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
• Successfully calmed anxious pets during the bathing process using proven soothing techniques.
• Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
• Implemented proper sanitization procedures to maintain a clean and healthy environment for both pets and staff members.
• Assisted groomers with prepping dogs for haircuts, resulting in streamlined appointments.
• Demonstrated efficiency in managing multiple appointments simultaneously while maintaining high-quality results.
• Provided exceptional care for senior or special needs dogs, accommodating their specific requirements during bathing sessions.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Built relationships with customers to encourage repeat business.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Engaged with customers to build rapport and loyalty.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

I washed dishes and overall maintained a clean kitchen/working environment for all of my coworkers and for the safety of the customers.

• Loaded, unloaded, and moved material to and from storage and production areas.
• Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
• Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
• Promoted a positive work environment by demonstrating strong teamwork and communication skills.
• Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.