Brendan McGillicuddy
South Portland,ME
Summary
Results-oriented Theater Associate with a strong background in customer service and teamwork. Enhanced guest experiences through efficient service and effective communication. Maintained high standards in fast-paced environments while managing ticket sales and catering theater rentals. Seeking to leverage transferable skills in a new field to drive positive outcomes.
Overview
4
4
years of post-secondary education
2
2
years of professional experience
Work History
Theater Associate
Entertainment Luxury Cinemas
South Portland, ME
09.2024 - Current
- Facilitated ticket sales and concessions, enhancing guest experiences at Entertainment Luxury Cinemas.
- Coordinated with team members to uphold cleanliness and organization of theater facilities, contributing to positive guest experiences.
- Managed inventory levels for concession supplies, minimizing waste and ensuring product availability.
- Prepared and cooked food to deliver high-quality meals, meeting guest expectations.
- Supported daily operations to enhance customer satisfaction through streamlined service delivery.
Education
High School Diploma -
South Portland High School
South Portland, ME 09.2022 - 06.2026
Skills
- Concession sales management
- Point of sale operation
- Food safety
- Multitasking
- Guest inquiry handling
- Complaint resolution
- Time management
- Problem-solving
- Theater maintenance
- Team collaboration
- Collaboration
- Active listening
- Effective communication
- Clear communication
- Customer engagement
- Problem-solving
- Problem-solving
Timeline
Theater Associate
Entertainment Luxury Cinemas
09.2024 - Current
High School Diploma -
South Portland High School
09.2022 - 06.2026