Brendan McGowan
Saint Cloud,MN
Summary
Recent graduate with foundational knowledge in IT and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
2
2
years of professional experience
Work History
IT Technician
Cathedral Highschool
2024.06 - Current
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proven ability to learn quickly and adapt to new situations.
IT Technician
Computer Repair Unlimited
2022.09 - 2023.05
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Configured systems according to prescribed software and hardware frameworks.
- Configured and tested new software and hardware.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Configured hardware, devices, and software to set up work stations for employees.
- Researched and identified solutions to technical problems.
Education
High School Diploma -
Connections Academy
1350 Energy Ln Suite 230, St Paul, MN 5510806.2024
Skills
- Calm Under Pressure
- Multitasking
- Desktop Technical Support
- Hardware Installation
- Remote Support
- Organization and Time Management
- Written Communication
- Teamwork and Collaboration
Timeline
IT Technician
Cathedral Highschool
2024.06 - Current
IT Technician
Computer Repair Unlimited
2022.09 - 2023.05
High School Diploma -
Connections Academy
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