Summary
Overview
Work History
Education
Skills
Languages
Timeline

Brendan Monsen

BELVIDERE,IL

Summary

Driven and diligent, excelled at Walmart by leveraging exceptional planning and organization skills alongside a customer-focused attitude to significantly enhance shopping experiences. Demonstrated adeptness in heavy lifting and relationship building, consistently meeting quality goals and maintaining high satisfaction ratings. Proven ability to adapt and thrive in fast-paced environments, achieving and often surpassing productivity targets.

Overview

4
4
years of professional experience

Work History

Personal Shopper

Walmart
03.2024 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Tracked substitutions and informed customers of changes.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Delivery Driver

DoorDash
08.2023 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Warehouse Associate

Amazon
09.2020 - 03.2023
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
  • Assisted in training new hires, sharing best practices and providing support for their integration into the team.
  • Assisted with reorganizing storage areas to accommodate changes in demand patterns or product offerings.
  • Loaded, unloaded, and moved material to and from storage and production areas.

Education

High School Deploma -

Belvidere High School , Belvidere, IL
05.2020

Skills

  • Customer Service
  • Attention to Detail
  • Planning and Organization
  • Decision-Making
  • Upbeat and Outgoing Attitude
  • Heavy Lifting
  • Verifying Order Accuracy
  • Customer Relations
  • Relationship Building

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Personal Shopper - Walmart
03.2024 - Current
Delivery Driver - DoorDash
08.2023 - Current
Warehouse Associate - Amazon
09.2020 - 03.2023
Belvidere High School - High School Deploma,

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Brendan Monsen