Brendan O'Connor
Maineville,OH
Summary
Highly-motivated sales professional with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Extensive experience in account management and customer service techniques that lead to increased customer satisfaction and generate revenue. Proven ability to cultivate, nurture, and maintain long-term customer relationships to drive sales.
Overview
24
24
years of professional experience
Work History
Regional Sales Manager
ST CHARLES TRADING, INC
Elgin, IL
10.2017 - 10.2023
- Organically grew sales territory from 575k to 7.9M in the first 5 years
- Identified and closed my pipeline of prospects within my assigned Territory
- Collaborated with product manager, supplier & logistics to effectively deliver customer's needs
- Negotiated prices and contracts continually as markets shifted
- Resolved customer inquiries promptly as well as escalated issues when necessary.
- Educated customers on market trends while strategically developing a competitive advantage
- Partnered with leading global brands in the industry: Morton, Cargill, Tate & Lyle.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Developed strategies and plans for regional sales growth.
National Account Manager
DIVISIONS MAINTENANCE GROUP, INC
Cincinnati, OH
04.2016 - 10.2017
- Developed on-going strategic planning for REIT customers to positively grow accounts.
- Successfully collaborated with the field team to execute the highest level of customer service.
- Performed monthly/quarterly budget reviews, including extensive BVA reporting with field reps.
- Negotiated prices, contract terms and service agreements during the RFP process.
- Executed the implementation process for newly awarded accounts.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
District Manager
DIVISIONS MAINTENANCE GROUP, INC
Charlotte , NC
03.2013 - 04.2016
- Managed opening the Charlotte, NC market and grew revenue from $1.2M to $2M within 3 years
- Performed monthly property inspections through advanced technology
- Closely managed customer´s budgets, contracts & created strategies specific to property´s needs
- Successfully drove monthly KPI´s, customer programs and managed the districts P&L.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Account Manager
DIVISIONS MAINTENANCE GROUP, INC
Cincinnati, OH
12.2011 - 02.2013
- Managed accounts, generated district contracts and grew revenue
- Managed vendors to always keep the highest degree of standard to customer.
Sales Manager-Hardlines
DICKS SPORTING GOODS
Cincinnati, OH
03.2000 - 11.2011
- Managed $8M in annual business for team sports, golf and lodging departments.
- Managed daily operations of sales department, including supervision of staff members.
Education
Associate of Applied Science -
Cincinnati State Technical and Community
01.2003
Skills
- Effective Multitasking
- Contract Negotiations
- Quote Preparation
- Follow up Ability
- Sales Lifecycle
- Sales Proposal Creation
- Customer Needs Assessment
- Lead Prospecting/Generation
- Product Knowledge
- Strategic Planning
- Contract Negotiation
- Partnership Development
- Territory Growth and Management
- Sales Forecasting
- Customer Support/Service
- Negotiation and Persuasion
- Conflict Resolution
- Account Management and Development
- Consultative and Relationship Selling
- Deal Closing
Timeline
Regional Sales Manager
ST CHARLES TRADING, INC
10.2017 - 10.2023
National Account Manager
DIVISIONS MAINTENANCE GROUP, INC
04.2016 - 10.2017
District Manager
DIVISIONS MAINTENANCE GROUP, INC
03.2013 - 04.2016
Account Manager
DIVISIONS MAINTENANCE GROUP, INC
12.2011 - 02.2013
Sales Manager-Hardlines
DICKS SPORTING GOODS
03.2000 - 11.2011
Associate of Applied Science -
Cincinnati State Technical and Community
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