Job Search Status
Open to workDesired start date: Immediately
Open To Work
Brendan Ramirez
Carrizo Springs
Work Preference
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Furthermore, hardworking and passionate job seeker eager to secure entry-level Cybersecurity positions. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's
Carrizo Springs, TX
11.2025 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, adhering to safety and quality standards for food preparation.
- Maintained cleanliness and organization of work areas, contributing to overall restaurant hygiene and compliance.
- Assisted in training new crew members on operational procedures and customer service best practices.
- Resolved customer complaints promptly, enhancing guest experience and reinforcing brand loyalty.
Environmental Service Tech
Dimmit Regional Hospital
Carrizo Springs, TX
07.2025 - 11.2025
- Maintained a clean and safe environment by performing routine cleaning and disinfection of patient rooms, common areas, and equipment, adhering to the highest standards of cleanliness and sanitation.
- Ensured compliance with infection control protocols and safety procedures to create a safe healthcare environment for patients and staff.
- Assisted in the waste management process, correctly sorting and disposing of hazardous and non-hazardous materials in accordance with environmental regulations.
- Conducted inventory management by tracking cleaning supplies and reporting low stock levels, assisting in timely replenishment.
- Responded promptly to urgent cleaning requests, demonstrating efficiency and adaptability in a fast-paced setting.
Customer Service Representative
PFS Group
Crystal City, TX
07.2024 - 03.2025
- Provided exceptional customer service by addressing patient inquiries regarding medical billing and insurance claims, resolving issues promptly and accurately.
- Processed and reviewed medical bills, ensuring correct coding and compliance with insurance policies.
- Collaborated with healthcare providers and insurance companies to investigate and resolve billing discrepancies, leading to a specific percentage% reduction in unpaid claims.
- Educated patients on payment options and billing procedures, enhancing understanding and ensuring timely payments.
- Maintained patient confidentiality and compliance with HIPAA regulations while handling sensitive information.
- Utilized specific billing software/system to update account information and track the status of claims.
Packaging/Production
Altium
Sherman, TX
10.2023 - 07.2024
- Maintained high product quality by closely monitoring production output and adjusting equipment as needed.
- Followed safety protocols to prevent accidents and injuries to self and colleagues.
- Achieved timely order processing by closely monitoring daily output goals against actual production volume.
- Optimized packaging processes, leading to increased production speed and reduced waste.
- Paid attention to detail while completing assignments.
- Collaborated with team members to optimize workflow and reduce downtime.
- Trained new employees on safety protocols and operational procedures.
Cashier
Kwik Check
Crystal City, TX
10.2021 - 07.2023
- Managed cash drawer, ensuring balanced transactions and adherence to cash handling policies.
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience and satisfaction.
- Trained new team members on checkout procedures and customer service standards.
- Implemented promotional displays to boost sales and attract customer attention in-store.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Order Picker
Lonestar Staffing Solution
Dallas, TX
08.2020 - 03.2021
- Accurately picked and packed customer orders, ensuring timely delivery to designated shipping platforms.
- Managed inventory levels by placing and organizing stock efficiently within warehouse locations.
- Followed safety protocols and maintained a clean workspace to meet organizational and safety standards.
- Utilized headset systems and warehouse management systems to track inventory and order fulfillment.
- Collaborated with team members to optimize workflow and improve order processing times.
- Utilized pallet jacks to transport orders and prepare for shipment delivery.
Overnight Stocker
Kroger
Irving, TX
08.2019 - 11.2020
- Responsible for restocking shelves and displays overnight to ensure store readiness for customers during business hours.
- Organized and categorized incoming products, maintaining accurate inventory levels and minimizing stock discrepancies.
- Collaborated with team members to maintain store standards and cleanliness.
- Assisted in training new staff on stocking procedures and safety protocols.
- Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
Education
Google Cybersecurity Certificate - Online course
Coursera
Remote07-2025
High School Diploma -
Crystal City High School
Crystal City, TX06-2018
Skills
- Floor care
- Python
- Communication skills
- English
- Threat detection & response
- Management
- Order Picking
- Basic math
- Warehouse Experience
- Cash register
- Shipping & Receiving
- Microsoft Office
- Linux
- Sales
- Janitorial experience
- Order Picker
- Pallet Jack
- Leadership
- Customer service
- Organizational skills
- Cash handling
- Computer skills
- SIEM
- Packaging
- Teamwork and collaboration
- Time management
- Learning agility
- Valid Driver's license
- Production line work
- Willingness to learn
- Basic cybersecurity
Certification
- Driver's License
- Google Cybersecurity Certificate