Open To Work
Joshua Thompson
Jackson,TN
Summary
Dedicated Crew Member with extensive experience in food service and customer engagement. Expertise in upholding food safety standards and enhancing customer satisfaction through efficient service. Strong skills in teamwork and problem-solving, consistently recognized for cleanliness and organization. Committed to providing friendly and effective support to both customers and colleagues.
Overview
19
19
years of professional experience
1
1
Certification
Work History
crew member plus
Dunkin donuts
Jackson, TN
09.2025 - 10.2025
- Prepared and served beverages and food items to customers efficiently.
- Operated cash register, processing customer transactions accurately.
- Engaged with customers to deliver friendly service and promptly address inquiries, enhancing overall customer satisfaction.
- Interacted pleasantly with guests to deliver quality customer service.
- Resolved customer complaints professionally, ensuring customer satisfaction and fostering loyalty.
- Collaborated with team members to streamline store operations during peak hours, improving service efficiency.
- Sold various types of donuts and pastries to customers.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Managed inventory by restocking supplies and monitoring product freshness.
- Packaged menu items into bags or trays and placed drink orders into carriers.
cook
Zaxby's Chicken Fingers & Buffalo Wings
Jackson, TN
05.2025 - 06.2025
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Operated deep fryers and grills to cook menu items efficiently.
- Prepared chicken fingers and wings, ensuring adherence to recipes and techniques for consistent quality.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Managed food safety standards, maintaining a clean kitchen environment to support health compliance.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Modified dish seasonings to improve taste.
Caregiver
Senior Solutions Home Care
Jackson, TN
02.2024 - 05.2024
- Provided assistance to elderly individuals with daily activities and light housekeeping.
- Assisted clients with daily living activities and personal care tasks.
- Managed medication schedules and ensured timely administration.
- Provided companionship and emotional support to enhance client well-being.
Caregiver
Charter Senior Living
Jackson, TN
09.2023 - 10.2023
- Provided compassionate care to elderly patients with dementia in hospice care, enhancing their comfort and well-being
- Provided personal care and assistance with daily living activities.
- Administered medication according to prescribed schedules.
- Assisted clients with mobility and transportation needs.
General Production Worker
Tyson Foods Incorporated
Humboldt, TN
05.2023 - 09.2023
- Prepared chicken for efficient packaging on assembly line.
- Operated machinery to prepare and package food products efficiently.
- Maintained cleanliness and organization of production areas daily.
- Followed safety protocols to ensure a safe working environment.
Forklift Operator
Tyson Foods Incorporated
Humboldt, TN
05.2023 - 09.2023
- Transported materials and products to designated locations, ensuring timely deliveries.
- Operated forklift to move pet food efficiently within facility.
- Conducted daily safety inspections on equipment to ensure compliance with standards.
- Collaborated with warehouse team to organize and optimize inventory storage systems.
DSP (Direct Support Professional)
Capital City Residential Healthcare
Jackson, TN
06.2022 - 09.2022
- Supported individuals with behavioral challenges to promote positive interactions and personal development
- Provided personal care and assistance to individuals with developmental disabilities.
- Supported daily living activities, including meal preparation and hygiene tasks.
- Facilitated communication between clients and healthcare providers effectively.
House Manager
Caregiver, Inc.
Jackson, TN
07.2021 - 08.2021
- Supervised daily operations of household activities and staff schedules.
- Oversaw budgets and expenses for household supplies and maintenance, ensuring cost-effectiveness.
- Coordinated appointments and transportation for residents, enhancing accessibility and convenience.
- Managed household schedule to ensure efficient operation and timely completion of tasks.
Forklift Operator
Staffmark
Jackson, TN
08.2020 - 09.2020
- Operated forklifts to transport materials throughout warehouse, ensuring timely delivery
- Executed forklift operations for efficient truck loading
- Loaded and unloaded trucks with precision and care.
- Maintained equipment by performing routine inspections and basic repairs.
- Organized inventory for efficient retrieval and storage processes.
- Collaborated with team members to streamline warehouse operations
- Communicated effectively with supervisors regarding operational needs.
Caregiver
Senior Solutions at Home, Inc
Jackson, TN
03.2019 - 06.2020
- Coordinated daily living activities for elderly clients, enhancing their independence and quality of life.
- Assisted clients with daily living activities and personal care needs.
- Provided companionship and emotional support to enhance client well-being.
- Administered medications and monitored client health status regularly.
Security Officer
Securtias Security
Jackson, TN
03.2017 - 07.2018
- Monitored premises to safeguard personnel, property, and ensure a secure environment.
- Conducted regular patrols to identify and address potential security risks and hazards proactively.
- Responded promptly to incidents and emergencies, coordinating with local authorities.
- Inspected employees' bags and belongings to prevent unauthorized items and ensure compliance with security protocols.
Production Specialist
Pinnacle Foods
Jackson, TN
09.2016 - 11.2016
- Operated production machinery to maintain consistent workflow and ensure product quality.
- Monitored production lines for compliance with safety and quality standards.
- Worked with team members to streamline production processes and improve efficiency.
- Supported team initiatives in aj department to enhance overall performance.
General Laborer
Pictsweet Company
Bells, TN
07.2016 - 09.2016
- Operated machinery to sort and process fresh vegetables for quality assurance.
- Packaged products for shipment, ensuring alignment with production schedules.
- Maintained cleanliness and organization in work areas for safety compliance.
- Raked leaves to maintain clean and safe outdoor spaces.
Warehouse Worker
KIRKLAND WAREHOUSE
Jackson, TN
03.2010 - 03.2011
- Operated forklifts to move materials efficiently throughout the facility.
- Coordinated incoming shipments, organizing inventory for efficient access.
- Inspected warehouse equipment regularly to ensure safety compliance.
- Loaded trucks with materials for timely shipment delivery.
Sanitation Worker
Waste Management
Jackson, TN
04.2007 - 08.2008
- Performed garbage collection to ensure clean and safe public spaces
- Collected and sorted waste materials for proper disposal and recycling.
- Operated sanitation equipment to maintain cleanliness in designated areas.
- Followed safety protocols to ensure personal and team safety during operations.
Education
High School Diploma -
Saltillo High School
Tupelo, MS05-2008
Skills
- Loading
- Nursing
- Computer proficiency
- Math
- Customer monitoring
- Good manufacturing practices
- Shift management
- Food handling
- Care plans
- Custodial experience
- Home health
- Writing skills
- Administrative support
- Organizational skills
- Stock rotation
- Patient observation
- Community health support
- Supply chain basics
- PPE compliance
- Training & development
- Disability support
- Residential care home experience
- Emergency procedures
- Inpatient
- Sanitation expertise
- Basic meal prep
- Computer operation
- Developmental disability support
- Order fulfillment
- Bathing assistance
- Microsoft Office
- Hotel experience
- Nursing home experience
- Assisted living
- Electric pallet jack
- Time prioritization
- Inventory management
- Shipping & receiving
- Hospitality
- Supervising experience
- Food assembly
- Warehouse experience
- Forklift safety protocols
- Activities of daily living
- LOTO
- Unloading
- Restaurant experience
- Surveillance
- Hospice care
- Materials handling
- Inventory tracking
- Home care
- Continuous improvement
- Resident's rights
- Delivery experience
- Culinary skills
- Laundry services
- Residential cleaning
- Developmental disability care assistance
- Hazard awareness
- Safe work practices
- Distribution center
- Order fulfillment
- Patient care
- Restaurant management
- Facility upkeep
- Quality control
- Customer interaction
- Material handling
- Alzheimer's care
- Inventory management
- Basic machinery operation
- Sanitation practices
- Climbing
- Toileting assistance
- Warehouse distribution
- Cherry picker
- Serving
- HIPAA
- First aid
- Working with adult populations
- SAP
- Elderly support
- Grilling
- Lifting capacity
- Pallet jack
- Kitchen stations
- Client care provision
- Medication management
- Analysis skills
- Caregiving experience
- Production support
- Patient observation
- Culinary management
- Floor care
- Older adults
- Equipment operation basics
- Adult care assistance
- Glucometers
- Basic equipment handling
- Sanitation
- ISO 13485
- Age-related care
- Customer assistance
- CPR
- Food preparation
- Customer service
- Janitorial experience
- Food Preparation
- Packing
- Vital sign monitoring
- Personal support
- Hospice experience
- Dementia care
- Customer service
- Communication skills
- Cash handling
- Food safety
- Equipment operation
- Team collaboration
- Quality assurance
- Problem solving
- Attention to detail
- Safety awareness
- Collaborative teamwork
- Inventory counts
- Reliability and punctuality
- Forklift operation
- Performance improvement
- Crew leadership
Certification
- CPR Certification
- First Aid Certification
- CPI Certification
- TNCC Certification
- Safe Quality Food Certification
- PERC Card
- Pallet Jack Certification
- Class D Security
- Armed Security License
- Forklift Certification
Additional Information
Authorized to work in the US for any employer
Languages
English
Personal Information
Willing To Relocate: Anywhere
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteSalary Range
$0/hr - $950/hrTimeline
crew member plus
Dunkin donuts
09.2025 - 10.2025
cook
Zaxby's Chicken Fingers & Buffalo Wings
05.2025 - 06.2025
Caregiver
Senior Solutions Home Care
02.2024 - 05.2024
Caregiver
Charter Senior Living
09.2023 - 10.2023
General Production Worker
Tyson Foods Incorporated
05.2023 - 09.2023
Forklift Operator
Tyson Foods Incorporated
05.2023 - 09.2023
DSP (Direct Support Professional)
Capital City Residential Healthcare
06.2022 - 09.2022
House Manager
Caregiver, Inc.
07.2021 - 08.2021
Forklift Operator
Staffmark
08.2020 - 09.2020
Caregiver
Senior Solutions at Home, Inc
03.2019 - 06.2020
Security Officer
Securtias Security
03.2017 - 07.2018
Production Specialist
Pinnacle Foods
09.2016 - 11.2016
General Laborer
Pictsweet Company
07.2016 - 09.2016
Warehouse Worker
KIRKLAND WAREHOUSE
03.2010 - 03.2011
Sanitation Worker
Waste Management
04.2007 - 08.2008
High School Diploma -
Saltillo High School