Brendan Ryan
New Braunfels
Summary
Dynamic and results-oriented professional with extensive experience in installation, repair, and customer service, notably at Nations Roof. Excelled in problem resolution and preventive maintenance, enhancing operational efficiency and customer satisfaction. Demonstrated adaptability and attention to detail, achieving high accuracy in task execution. Proven track record in improving workplace safety and productivity.
Overview
5
5
years of professional experience
Work History
Service Technician
Nations Roof
08.2023 - 12.2024
- Explained diagnostic findings to customers and outlined repair or service options.
- Repaired underlying issues and explained operation and routine maintenance protocols to customers.
- Troubleshooted and diagnosed operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
Sales Associate
Spectrum
02.2023 - 07.2023
- Engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with company policy.
Line Cook
Gristmill
02.2022 - 01.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Assistant Manager/Customer Service
Sea Island Shrimp House
01.2021 - 11.2021
- Provided exceptional support to management, assisting in daily operations and decision-making processes.
- Managed inventory levels effectively, reducing waste while ensuring availability of necessary products/services at all times.
- Created a positive work environment for staff members, promoting teamwork and employee morale.
- Improved customer satisfaction by addressing and resolving customer complaints in a timely manner.
Line Cook
Taco Bell Restaurant
01.2020 - 02.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Education
Diploma - Diploma
Premier High School
New Braunfels, TX02.2022
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Valid Driver's license
- Punctual and reliable
- Flexible and adaptable
- Problem and issue resolution
- OSHA requirements
- Heavy lifting
- Time tracking
- Inventory management
Timeline
Service Technician
Nations Roof
08.2023 - 12.2024
Sales Associate
Spectrum
02.2023 - 07.2023
Line Cook
Gristmill
02.2022 - 01.2023
Assistant Manager/Customer Service
Sea Island Shrimp House
01.2021 - 11.2021
Line Cook
Taco Bell Restaurant
01.2020 - 02.2021
Diploma - Diploma
Premier High School