Brendan Sutcliffe
Havertown,PA
Summary
Secure a responsible career opportunity to fully utilize training and skills, while making a significant contribution to the success of the company. A highly organized and hard-working individual looking for a responsible position to gain practical experience.
Overview
9
9
years of professional experience
Work History
Founder/Dog Walker
Main Line Dog Sitting
08.2023 - Current
- CCPDT Certified
- Planned schedules based on customer needs
- Memorized certain conditions of individual animals
- House keeping and overnight stays
Server
Avola Kitchen And Bar
11.2022 - 07.2023
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
- Explained menu items and suggested appropriate options for food allergy concerns
- Displayed enthusiasm and promoted excellent service to customers
- Quickly and clearly communicated dining orders to kitchen staff, direction attention to special request or dietary restrictions
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Laborer
A&E Construction
02.2021 - 01.2022
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Managed safe and efficient use of tools and equipment on construction sites.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Mitigated potential hazards with thorough site cleanup efforts at the end of each workday.
Ferry Landscaping
Michael Ferry
04.2021 - 09.2021
- Scheduled staff members for landscaping shifts, enabling adequate coverage for projects.
- Maintained detailed records of work performed client requests materials used equipment maintenance and safety-related incidents for efficient reporting.
- Assessed soil and landscape conditions, selecting appropriate plants, trees and shrubs for projects.
- Managed seasonal responsibilities including snow removal during winter months ensuring safe access to properties for clients.
Server
Sunrise Senior Living
08.2015 - 06.2017
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Penn State University
Altoona, PACriminal Justice
Penn State University
State College, PA05.2025
Skills
- Team Player
- Customer Service and Rapport
- Food and Beverage Service
- Natural Leadership
- Anticipating Customer Needs
- Menu Memorization and Presentation
- High Volume Dining
- Adaptable and Flexible
- Change and Growth Management
- People and Culture
Hobbies
Golf, Weight Lifting, Basketball, Bowling, Philadelphia Sports, Movies, Music, Outdoor Projects, and Hiking are all hobbies I participate in.
Timeline
Founder/Dog Walker
Main Line Dog Sitting
08.2023 - Current
Server
Avola Kitchen And Bar
11.2022 - 07.2023
Ferry Landscaping
Michael Ferry
04.2021 - 09.2021
Laborer
A&E Construction
02.2021 - 01.2022
Server
Sunrise Senior Living
08.2015 - 06.2017
Penn State University
Criminal Justice
Penn State University
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