Brendan Szerlag
East Lansing,MI
Summary
Strong leader and problem-solver dedicated to streamlining operations to increase brand productivity and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Outside Service Supervisor
Oak Pointe Country Club
05.2020 - Current
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Proven ability to learn quickly and adapt to new situations.
- Stayed informed about industry trends and best practices for outside service management within the golf industry.
- Identified and communicated customer needs to pro shop workers.
- Coordinated with the Golf Pro Shop to facilitate smooth transitions between services for guests.
- Managed a team of service attendants, ensuring optimal performance and staff development.
- Maintained a clean and orderly work environment, adhering to company standards for appearance and safety.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Skilled at working independently and collaboratively in a team environment.
- Organized and detail-oriented with a strong work ethic.
Marketing Assistant
MLW Wiffleball
05.2019 - Current
- Boosted sales revenue by developing and implementing targeted marketing strategies.
- Designed and created merchandise to sell to fans and viewers
- Met with companies to get sponsors
- Organized tournaments and events
- Developed strong relationships with vendors and negotiated contracts, achieving cost savings on promotional materials purchases.
- Improved social media presence by creating engaging content that resonated with target audiences, driving follower growth and enhancing brand recognition.
Education
Marketing
Michigan State University
East Lansing, MI04.2026
Skills
Operational Efficiency
Customer Relations
Brand Management
Business Development
Team building
Decision-Making
Organizational Skills
Adaptability and Flexibility
Timeline
Outside Service Supervisor
Oak Pointe Country Club
05.2020 - Current
Marketing Assistant
MLW Wiffleball
05.2019 - Current
Marketing
Michigan State University
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