Brendan Tekavec
Englewood,CO
Summary
I am a dedicated IT professional with a strong foundation in technology and a keen interest in taking the next step in my career. Currently serving as an IT Technician II at Monarch Casino, I manage user accounts, ensure network security, and support server virtualization projects. My hands-on experience includes maintaining AV equipment, managing IT asset inventory, managing a large pool of users and systems, and executing networking tasks. With Network+ and A+ certifications, and a background in diagnosing and repairing all types of issues, I bring a well-rounded skill set to IT and networking roles. Passionate about leveraging my technical expertise to contribute to innovative networking, and security solutions, I am committed to delivering reliable and efficient IT support.
Overview
5
5
years of professional experience
1
1
Certification
Work History
I.T. TECHNICIAN II
Monarch Casino
Black Hawk, CO
10.2022 - Current
- Maintained user accounts in Active Directory and Exchange Server environments.
- Maintained network security and reliability for employees and guests.
- Worked with numerous third-party programs/Vendors to keep all systems operational.
- Assisted with server virtualization projects using VMware.
- Created documentation for common IT tasks such as troubleshooting steps for various types of problems.
- Terminated, punched down and ran Network cabling
- Maintained and repaired AV equipment for the casino and hotel.
- Managed inventory of IT assets such as laptops, desktops, servers and peripherals.
- Installed, configured, and deployed hardware, software, networks, printers, and scanners.
Lead Lenovo Technician/PC Technician
Micro Center
Denver, CO
05.2021 - 10.2022
- Diagnosed and repaired desktops, laptops, small electronics, and more.
- Provided customer service both in-person and over the phone
- Maintained a queue of units every day and kept all customers up to date
- Performed data backups, operating system installs, and hardware installs.
CUSTOMER SERVICE/Front End
Best Buy
Centennial, CO
10.2020 - 01.2021
- Helped customers with technology-based issues
- Ensured store security with cameras.
IT SUPPORT
Marcy Smith Allstate Insurance Agency
Littleton, CO
05.2019 - 03.2020
- Set up and repaired office IT equipment.
- Maintained network reliability
Education
High School Diploma - Engineering DesignComputer Applications
COLORADO PREPARATORY ACADEMY
Lone Tree, CO05-2021
Certification
- Comptia Network + cerified
- CompTIA A+ Certified
- Certified Lenovo, Dell, and HP Technician
- Colorado Gaming Support License
Personal Information
Title: Information Technology Professional
Timeline
I.T. TECHNICIAN II
Monarch Casino
10.2022 - Current
Lead Lenovo Technician/PC Technician
Micro Center
05.2021 - 10.2022
CUSTOMER SERVICE/Front End
Best Buy
10.2020 - 01.2021
IT SUPPORT
Marcy Smith Allstate Insurance Agency
05.2019 - 03.2020
High School Diploma - Engineering DesignComputer Applications
COLORADO PREPARATORY ACADEMY
- Comptia Network + cerified
- CompTIA A+ Certified
- Certified Lenovo, Dell, and HP Technician
- Colorado Gaming Support License
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