Brendan White

• Assisted in transitioning from old location to new location
• Assisted in compliance to State and Federal regulations
• Assisted in organization of client files
• assisted in moving physical assets from old to new location
• prepared for intakes of new clients
• Participated in weekly case management meetings to discuss individualized treatment plans for each client and patient.
• Administered medications as prescribed by physician or psychiatrist.
• Provided emotional support to clients and patients dealing with difficult situations.
• Monitored patient safety in all areas of the facility.
• Provided crisis intervention services to patients in need.
• Participated in weekly case management meetings to discuss individualized treatment plans for each client and patient
• Maintained accurate documentation of patient progress and treatments received.
• Observed patients' behaviors during recreational activities and outings.
• Engaged in regular communication with medical personnel regarding any changes in patient status or condition.
• Directed one-on-one and group wellness classes that cover Relapse Prevention, S.M.A.R.T. recovery, T.A.M.A.R.,Problem Solving and PTSD/Seeking Safety.
• Assembled and arranged conference and facility equipment in designated rooms.

• Assessed patient behavior, reactions and responses to treatment plans.
• Monitored patient safety in all areas of the facility.
• Provided crisis intervention services to patients in need.
• Administered medications as prescribed by physician or psychiatrist.
• Conducted one-on-one counseling sessions with patients and families.
• Advised clinical staff regarding appropriate interventions for behavioral issues.
• Maintained accurate documentation of patient progress and treatments received.
• Observed patients' behaviors during recreational activities and outings.
• Mentored new Behavioral Health Technicians on best practices when interacting with clients and patients.
• Enforced rules and regulations pertaining to client and patient care while maintaining a safe environment.
• Organized daily activities such as arts and crafts, games, music therapy., that promote healthy coping skills.

• Counseled clients, discussed substance use and worked closely with individuals to identify positive and healthy life choices.
• Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs.
• Assisted with execution of client activities, support groups and field trips.
• Educated clients on important life skills, housekeeping and food preparation.
• Completed daily rounds and tracked client movements.
• Interviewed clients to conduct behavioral health assessments.
• Completed clients reports daily and submitted to management for evaluation.
• Performed searches of resident belongings prior to admissions and throughout stays.
• Effectively managed daily charting for each member.
• Cultivated relationships with clients discussing ways to help improve overall health while alleviating self-harm practices.
• Assisted clients with identifying and pursuing different health and wellness objectives.
• Directed one-on-one and group wellness classes that cover Relapse Prevention, S.M.A.R.T. recovery, T.A.M.A.R.,Problem Solving and PTSD/Seeking Safety.

• Documented behavioral incidents to keep accurate records.
• Documented patient behavior, interventions completed and patient response to interventions.
• Completed patient reports daily and submitted to management for evaluation.
• Established and maintained professional working relationships with clients, staff and public.
• Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs.
• Completed daily client rounds and tracked client movements.
• Assisted with execution of client activities, support groups and field trips.
• Performed searches of resident belongings prior to admissions and throughout stays.
• Conducted searches of clients upon return to facility.
• Coordinated lectures and recreational activities for patients.
• Documented patient interactions in compliance with HIPAA requirements.
• Engaged clients in therapeutic groups to promote coping skills, education and life skills.

• Answered customer questions regarding shipments.
• Contacted customers prior to delivery to coordinate delivery times.
• Grouped and routed deliveries according to designated areas to maintain efficient delivery times.

Delivered grocery/food to customer locations.

• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Earned reputation for good attendance and hard work.

• Transported clients to their destinations, safely and on-time.
• Planned optimal routes to minimize delays and maximize time efficiency.
• Achieved consistently high customer scores due to exceptional service.
• Offered riders information about local attractions and restaurants.
• Logged daily mileage, gas and other data in [Software].

• Transferred and positioned clients in and out of bed, chairs and wheelchairs to assist with mobility.
• Communicated with family members to explain health conditions and share community resources available for clients' needs.
• Attended to client grooming and personal care needs and requests.
• Engaged patients in conversation and leisure activities to offer companionship and relieve primary caregiver or family members.
• Observed health status and reported health changes to family members

• Maintained vehicle in clean and safe manner to maximize passenger satisfaction.
• Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
• Upheld high standards of professionalism and discretion when working with high-value clients.
• Offered riders information about local attractions and restaurants.
• Monitored profitable locations, including nightlife, tourist and business spots, to take advantage of business opportunities.
• Offered assistance to disabled passengers and stowed wheelchairs and other equipment correctly.
• Kept vehicle serviced according to schedule, reducing mechanically-related downtime
• Became preferred driver for clients for medical transportation

• Completed daily resident welfare checks and coordinated with facility staff to meet all resident needs.
• Developed and deepened relationships with residents and fellow staff.
• Helped residents living with substance abuse and behavioral health Conditions with personal needs.
• Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
• Conducted rounds of rooms and building to check on compliance and safety issues, including unlocked windows, propped open doors and head count.
• Interfaced with residents to address and resolve complaints or grievances.

• Handled numerous violent and intoxicated patrons with verbal de-escalation tactics or non violent restraint
• Oversaw all aspects of project execution, including progress of each phase, quality of workmanship and team performance to drive on-time completion of deliverables.
• Directed hiring and training of new department managers to drive organizational improvements.
• Led startup and opening of security/bouncer business and provided business development, creation of operational procedures and workflow planning.
• Confirmed people were not visibly intoxicated prior to entering premises.
• Refused admission to known troublemakers.
• Inspected each person to check for weapons or contraband before entering premises.
• Triaged problems quickly and provided precise and clear information while working under minimum supervision.
• Resolved conflicts and restrained patrons from getting into fights.