America Ulloa
Hesperia,CA
Summary
Dedicated and detail-oriented Medical Assistant with over 8 years of experience in managing administrative tasks, optimizing organizational systems, and enhancing patient care. Proven expertise in referral processing and system implementation to improve care coordination. Strong communication and interpersonal skills, committed to maintaining high standards of patient care and office efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
Impact Care Medical Group
Hesperia
05.2024 - Current
- Deliver comprehensive medical assistance in a fast-paced clinical environment, ensuring efficient patient flow and high-quality care.
Medical Assistant
Mission City Community Network
Victorville , CA
03.2021 - 05.2024
- Spearheaded the development and oversight of a referral processing system, significantly improving patient care coordination and office efficiency.
Front Desk Receptionist
Tri City Inn
Victorville , CA
10.2021 - 12.2023
- Welcomed guests at the front desk and provided a positive check-in experience.
Receptionist
CTX Business Consulting
Hesperia , CA
12.2018 - 12.2020
- Managed a central telephone system, efficiently directing calls.
Medical Assistant/Medical Administrative Assistant
San Bernardino Urological Associates
03.2014 - 02.2018
- Implemented and managed a referral processing system, enhancing patient care coordination.
Education
Associate of Science in Medical Assisting -
San Joaquin Valley College
03.2014
High School Diploma -
Hesperia High School
05.2010
Skills
- Medical Terminology
- Administrative Skills
- Customer Service
- Computer Proficiency
- Bilingual Abilities
- Behavioral Health Awareness
- Multitasking and Adaptability
- Inventory and Supply Management
- Regulatory Compliance
- Team Collaboration
- Flexibility
- HIPAA Compliance
- Patient Flow Management
Certification
- Certified Medical Assistant
- CPR Certified
Timeline
Medical Assistant
Impact Care Medical Group
05.2024 - Current
Front Desk Receptionist
Tri City Inn
10.2021 - 12.2023
Medical Assistant
Mission City Community Network
03.2021 - 05.2024
Receptionist
CTX Business Consulting
12.2018 - 12.2020
Medical Assistant/Medical Administrative Assistant
San Bernardino Urological Associates
03.2014 - 02.2018
Associate of Science in Medical Assisting -
San Joaquin Valley College
High School Diploma -
Hesperia High School
- Certified Medical Assistant
- CPR Certified
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