Brendan J. Weick
Livonia,MI
Summary
Dynamic professional with a solid background in customer service and team collaboration. Recognized for strong problem-solving abilities and effective account servicing, ready to contribute to enhancing customer engagement and satisfaction.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Territory Sales Representative
Herc Rentals
Oak Park, Michigan
01.2025 - 01.2026
- Built strong client relationships to accurately assess and address rental needs.
- Engaged customers in conversation to effectively identify and clarify their needs.
- Assisted customers in selecting appropriate rental equipment for projects.
- Processed rental agreements and ensured accurate documentation for transactions.
- Resolved customer complaints in a timely manner, ensuring customer satisfaction.
- Resolved customer inquiries and concerns in a timely manner to ensure satisfaction.
- Communicated product features and benefits to enhance brand awareness among customers.
- Participated in regular team meetings to discuss progress and challenges faced by the team members.
ProSales Associate
Herc Rentals
Oak Park, Michigan
01.2024 - 01.2025
- Recognized customer needs quickly to enhance service experience.
- Provided customer service support for inquiries, complaints, and returns.
- Managed incoming customer calls to resolve inquiries and order issues.
- Built relationships with customers by providing friendly customer service.
- Processed rental agreements and ensured accurate documentation for transactions.
- Trained new staff on operational procedures.
- Cultivated positive relationships with staff and management to support teamwork.
Order Picker
Prime Source Building Products
Taylor, MI
06.2023 - 12.2023
- Processed customer orders to meet daily objectives and enhance order fulfillment.
- Selected and packed items accurately according to customer orders.
- Maintained cleanliness and organization of warehouse to support operational efficiency.
- Followed safety regulations consistently to ensure a safe working environment.
Education
Associate of Applied Science - General Business
Northern Michigan University
Marquette, MI05-2023
Skills
- Customer relationship management
- Sales strategies
- Inventory management
- Problem solving
- Time management
- Customer service
- Team collaboration
- Territory management
- Account servicing
- Customer engagement
Certification
Action Selling
Timeline
Territory Sales Representative
Herc Rentals
01.2025 - 01.2026
ProSales Associate
Herc Rentals
01.2024 - 01.2025
Order Picker
Prime Source Building Products
06.2023 - 12.2023
Associate of Applied Science - General Business
Northern Michigan University