Brendara Snipes
Columbus,GA
Summary
Dynamic manager with proven expertise at Wendy's Restaurant, excelling in customer service and team leadership. Enhanced customer satisfaction through effective dispute resolution and communication. Successfully cross-trained staff, boosting team performance and agility. Recognized for time management and decision-making skills, fostering a professional environment that drives productivity and engagement.
Overview
12
12
years of professional experience
Work History
Manager
Wendys Restaurant
11.2012 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
Education
High School Diploma -
William Spencer High School
Columbus, GA05.2010
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Manager
Wendys Restaurant
11.2012 - Current
High School Diploma -
William Spencer High School
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